A little bit out of the way but so very comfortable with a huge suite. Would definitely recommend!
Lisa
於 2024 年 12 月住了 3 晚
6/10 一般
Beau
2024年12月7日
讚好:整潔度和住宿狀況
不滿:職員與服務
Beau
於 2024 年 12 月住了 4 晚
8/10 不錯
Daichi
家人同遊
2024年12月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
it was a great stay at a reasonable price
Daichi
於 2024 年 11 月住了 2 晚
6/10 一般
Melissa
家人同遊
2024年11月27日
讚好:整潔度、設施服務和住宿狀況
The entry to the hotel was easy. I couldn’t find the lounge or paperwork to properly sign in. The resident next door came out yelling if she even saw a foreigner near by. She scared my children and was completely over-the-top. The room was very nice but we would’ve liked an interior lock. The room was very stylish and comfortable.
Melissa
於 2024 年 11 月住了 1 晚
6/10 一般
りこ
家人同遊
2024年8月21日
不滿:整潔度和住宿狀況
ドライヤーが壊れていたのがちょっとあれでしたが、、安かったので総合的には良かったです。
りこ
於 2024 年 8 月住了 2 晚
6/10 一般
john marshall (San Antonio)
親子同遊
2024年7月21日
不滿:設施服務
The room looks nice but there are dust everywhere. They don’t pick up trash and they don’t clean the room daily.
john marshall
於 2024 年 7 月住了 5 晚
4/10 欠佳
Klaus
家人同遊
2024年7月21日
讚好:住宿狀況
不滿:職員與服務
You go to bed with the last one who is coming up the stairs with bags during tve night and you wake up with the first one who is moving in the hotel or by the traffic in front of the hotel.
Klaus
於 2024 年 7 月住了 3 晚
10/10 優異
Sharon
2024年7月1日
讚好:整潔度、職員與服務和住宿狀況
Sharon
於 2024 年 6 月住了 3 晚
8/10 不錯
Benjamin
2024年6月28日
不滿:職員與服務
Property is beautiful and located in a nice area. However, the place wasn’t clean, carpet wasn’t vacuumed and the place is very dusty. There is no staff at anytime for us to ask questions or request anything that we need.
Benjamin
於 2024 年 6 月住了 3 晚
10/10 優異
Maria
2024年6月16日
讚好:整潔度、職員與服務和住宿狀況
Very convenient location close to restaurants shops and transportation. Very quiet street, excellent very happy with our stay
Maria
於 2024 年 6 月住了 3 晚
6/10 一般
Ai Lian
2024年6月12日
讚好:職員與服務和住宿狀況
不滿:整潔度
Ai Lian
於 2024 年 6 月住了 3 晚
6/10 一般
真實旅客
2024年6月7日
Wrong code for the hotel front door was given. It happened at the beginning and also after a few nights stay. There was a big cockroach in the room after our first entry.
Worked out well. The only issue we had was a delay on getting us the self check-in information. We had no idea what to do when we got there. Then in the middle of our stay the code to the front door and our room was changed and we couldn’t get in.
John
於 2024 年 4 月住了 3 晚
8/10 不錯
Catherine
2024年4月15日
讚好:住宿狀況
不滿:職員與服務
Catherine
於 2024 年 4 月住了 4 晚
6/10 一般
Jennifer
家人同遊
2024年3月29日
不滿:職員與服務
The hotel was spacious but you felt more like you were staying in a hostel not a hotel.
The front end person was around from 11-7, but if u had questions or needed info at check out you were on your own
Hotel ZiZi Kyoto Gion was one of the best hotels for children I have ever stayed in. Hotel rooms are hard with a 10 month old and a 3 year old, but Hotel ZiZi was so children friendly it made it easy. Even with being on the fourth floor, we were able to park our double stroller under the stairs.
The staff was incredible. We got there early and they let us check-in and leave our bags while we walked around and went to a Tea Ceremony. Anytime we needed to get to an address the staff just put it right into our phone. At the end of our stay we checked out early and were able to leave our bags there while we went for photos and the Kimono shop.
The hotel room was clean, and so comfortable for a 10 month old and 3 year old to crawl around and play. The shower/bath combination was perfect for a family of five where you could get ready while someone else was showering. The hair products in the bathroom and face spreads were luxurious and we were surprised by a full Dyson hair dryer and curling iron set.
We also had two children with extreme jet lag from the USA so it was a safe area to walk at 2:30am and 5am on our family walks so we didn’t wake up the rest of the tenants. On our early morning walks we always stopped at the family marts that are open 24 hours for snacks and coffee.
We would give this hotel a 10 out of 10 stars, and tell any family to come to this hotel!
Andrew
於 2023 年 9 月住了 3 晚
8/10 不錯
Brian
2023年9月5日
讚好:整潔度、職員與服務和住宿狀況
Rooms are large which was nice for Japan.
Brian
於 2023 年 9 月住了 2 晚
8/10 不錯
Christine
家人同遊
2023年8月8日
讚好:整潔度、住宿狀況和客房舒適度
Not bad, could be better
Please be aware, this hotel has no elevator and the stairs are a bit on the narrow side and pretty steep.
Check-in was fairly easy and completely contactless. Actually, I did not see one hotel staff person on my entire 3 night, 4 day stay. The hotel did send me instructions ahead of time and there was a note stuck on the door when I arrived. It wasn’t an inefficient process but definitely impersonal.
The room was pretty nice. It would have been nice to have some extra pillows as there was only one to each bed and the pillows were pretty small. There were some throw pillows as well but those weren’t as comfortable to use. It also would have been nice to have some additional outlets throughout the room.
The bathroom has most general amenities as well and beauty products. But the products were all in large bottles that have lasted through a number of guests that I’d prefer not to think about. The q-tips and beauty pads were not individually packaged so that wasn’t great either.
A couple of pros to this hotel… The hotel offers free bottles of water in the mini fridge which is always great! The key code access throughout is quite convenient so you don’t have to worry about losing a key card.