The staff were excellent, the hotel was clean but dated. Needs some renovation. The kaiseki dinner and breakfast was good but expected better to my taste. Have been to ryokans before and this would rate good. The staff were so nice and attentive to our needs, I just have to be honest.
The public bath was amazing and clean. Great temperature and outside view. The room was very clean and very pleasant.
Shane
於 2021 年 10 月住了 1 晚
8/10 不錯
Tsutomu
商務旅客
2019年12月13日
讚好:職員與服務、住宿狀況和客房舒適度
温泉のクオリティが良かった。
Tsutomu
於 2019 年 12 月住了 1 晚
8/10 不錯
JO
家人同遊
2019年11月1日
讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
JO
於 2019 年 10 月住了 1 晚
10/10 優異
Mr T J
2019年9月24日
Mr T J
於 2019 年 9 月住了 1 晚
4/10 欠佳
toshio
2019年9月4日
夕食が予約しないと出来ないのが残念❗️
toshio
於 2019 年 9 月住了 1 晚
10/10 優異
真實旅客
親子同遊
2019年8月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All businesses are known by the services of it's staff. Hotel Kurobe has some of the best people, namely Kurumi-san and Nakano-san. They helped us a lot and made our stay extremely comfortable.
Hotel staff were aware of the time our train to the Gorge would pass the hotel, someone was standing outside the hotel, waving at us with a big b'ful colored flag, that was extraordinary service.