Staff and services are really good. Room conditions are good.
James
2024 年 12 月入住 4 晚
8/10 还可以
Cheuk Man
团体旅客
2024 年 12 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cheuk Man
2024 年 12 月入住 4 晚
6/10 一般
真实旅客
与家人出行
2024 年 8 月 18 日
不满意:员工和服务
Not worthy
Front desk check in service not professional
1/ he didn’t tell me two rooms were faced to the next building, no view and very dark in daily time
2/ he didn’t complete the conversation with us before starting to another customer.
There are two lifts but always busy
The room is fair. My family stayed 3 days and nothing refilled
真实旅客
2024 年 8 月入住 3 晚
10/10 超赞
Shu-Wei
与家人出行
2024 年 1 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shu-Wei
2024 年 1 月入住 4 晚
10/10 超赞
Suet Min
与家人出行
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
we had a great stay at hotel indigo kuala lumpur. staff was prompt and very helpful with our requests. the rooms were modern and gym/pool was well maintained. really appreciate the cold lemon water in the gym! keep up the cleanliness and good service!!
Suet Min
2025 年 4 月入住 2 晚
10/10 超赞
Rudolf
与家人出行
2025 年 4 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was really friendly and they even prepared breakfast to go when we had to leave early for the airport.
Rudolf
2025 年 3 月入住 2 晚
10/10 超赞
Andra
团体旅客
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place was like staying at a posh cottage in the rain forest. The decor was green and sustainable and gorgeous. The food was top notch from room service to full dinner in the restaurant. It’s definitely worth it to get the breakfast upgrade. It was an incredible place.
Andra
2025 年 3 月入住 9 晚
8/10 还可以
Lia
2025 年 3 月 12 日
Lia
2025 年 3 月入住 3 晚
10/10 超赞
Brendan
与家人出行
2025 年 3 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location with fair price
Brendan
2025 年 2 月入住 2 晚
10/10 超赞
David
与配偶出行
2025 年 3 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A beautiful hotel with all the amenities in a great location! Can’t go wrong!
David
2025 年 3 月入住 1 晚
10/10 超赞
Marcel
2025 年 3 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Marcel
2025 年 2 月入住 3 晚
10/10 超赞
Asaoka
2025 年 3 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Asaoka
2025 年 2 月入住 3 晚
10/10 超赞
Aliff
与配偶出行
2025 年 2 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nicely designed rooms
Aliff
2025 年 2 月入住 1 晚
10/10 超赞
Delly
与家人及幼儿出行
2025 年 2 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All staff were very warm and welcoming. Very accommodating, I requested for a baby cot and though they mentioned it’s subject to availability they sent one right up almost immediately. The chefs and restaurant staff were very kind and friendly. They cooked plain porridge and eggs for my baby and even mentioned that they can puree it if needed. The room was very comfortable and clean. Check in and check out was very smooth. Overall, an unforgettable experience and we’ll definitely come and stay with Hotel Indigo Kuala Lumpur during our next visit.
Delly
2025 年 2 月入住 3 晚
10/10 超赞
Sean
与家人出行
2025 年 2 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Hotel was in a good place, and very clean! The breakfast was very good. Great place to centre yourselves.
Sean
2025 年 1 月入住 6 晚
10/10 超赞
Stefan
2025 年 2 月 4 日
Stefan
2025 年 1 月入住 6 晚
10/10 超赞
Andrew
2025 年 1 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, very central, bar and restaurant staff extremely good and guest-focused. Breakfast was exceptional - great range.Nice pool, very clean but only 7 beds - they need more beds or furniture around the pool!
Andrew
2024 年 12 月入住 7 晚
10/10 超赞
Ioana Emilia
2025 年 1 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Ioana Emilia
2025 年 1 月入住 7 晚
4/10 很差
Chee,Auckland
2025 年 1 月 14 日
满意:服务设施,员工和服务
I've checked in to the room #: 1312. Room is very closed to a abandoned old building. The view was terrible and it felt like you are living in the underground when you entering the room. I had have tons of goose bump when staying in the room. No reception answering the call after 10pm when I would like to change my room. It could be a haunted room as I complained about that next morning. The management was willing to upgrade my room to a Suites with KL Tower view for only RM100.00 extra per night. I stayed there for 5 nights.
Chee
2025 年 1 月入住 5 晚
10/10 超赞
Andy
与配偶出行
2025 年 1 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, lovely staff
Andy
2024 年 12 月入住 1 晚
8/10 还可以
Wai Kang
2025 年 1 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooms at Hotel Indigo have character and are very spacious. The only downside was that my room faced an office so the privacy blinds had to be down all the time. It was very convenient to the Petronas Towers, Pavillion shopping area and bus stops but less so for the metro. Would recommend and stay again.
Wai Kang
2024 年 12 月入住 7 晚
10/10 超赞
Kiyota
2025 年 1 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Kiyota
2025 年 1 月入住 1 晚
10/10 超赞
Sandra
2025 年 1 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Sandra
2024 年 12 月入住 6 晚
10/10 超赞
Vivian Man Qi
2025 年 1 月 2 日
满意:清洁度、住宿条件和设施、客房舒适度
Marriott or IHG?
The interior design of the bedroom beautifully showcases the essence of Kuala Lumpur with artful touches inspired by the city’s heritage and modern charm.
The room was a perfect mix of comfort and creativity, featuring a plush bed and is spacious enough.However, the staff at the reception fell short of expectations. They lacked the warmth and welcoming smiles that are typically expected in hospitality. This initial interaction slightly dampened the otherwise stellar experience and is an area for improvement.