The room super smelly, wall totally wet (Sweating), a lots mosquito in the room.
For service: My friend give the jacket to hotel for laundry but they completely destroy without one notice!
Because hotel put into plastic bag return to my friend and he didn’t open immediately just discover after left the hotel. This is unacceptable!
Very disappointed with everything!!
Only conveneince to travel along the Ao Nang beach. Good pool. Room is big but toilet is not clean enough with bad smell. I spent my last night in Krabi in this hotel and lucky it was not spoil my honey trip.
KK
8/10 不錯
UK expat and Chinese (Guangdong China)
2014 年 2 月 14 日
讚好:整潔度和客房舒適度
不滿:職員與服務
Great potential, a few areas to improve on
Quiet considering the excellent location cenrtal to all amenities and beach, spacious room, relaxed environment. Internal bathroom decor dated and well used. Only one day's supply of basic items for 5 day stay. Weakest areas we found were the customer service and unreliable and complex internet. Take a good book with you !!
El personal fue muy amable y resolvio todos mis problemas
Rodrigo
於 2025 年 3 月住了 3 晚
8/10 不錯
Wendy
伴侶同遊
2025 年 2 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a great stay at the hotel. Location was perfect, right in the middle of the action, but quiet once inside. Property is a bit dated, but clean and has everything you need. Staff were fantastic. Breakfast spread was also very good.
Wendy
於 2025 年 1 月住了 5 晚
6/10 一般
Sanjay
2025 年 1 月 28 日
Service was good. Lots of smokers and loud European guests.
Gostamos bastante no hotel só não damos nota máxima pois ele não tem elevador os roupões e as roupas de banho precisam ser trocados
Denise
於 2024 年 11 月住了 4 晚
8/10 不錯
Alla
多人同遊
2024 年 5 月 22 日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Everything about this hotel was good except the staff. Upon check in we were told that one of the rooms that we booked wasn’t available and that they were going to give us a smaller room with two twin beds. When we said that we paid more for our room the manager and the women working reception started laughing at us and saying well no refunds. After a while of us trying to get the room we paid for I was told by the manager that she wants to talk to someone else in our group while laughing and saying no refunds. Finally after we didn’t let up she gave us an upgraded room one night later but our group had to stay in the smaller cheaper room for one night. Other than that the hotel was fine, has everything you need. Great location, but manager definitely needs training because it is not acceptable to laugh at customers for something the hotel messed up
Alla
於 2024 年 5 月住了 4 晚
10/10 優異
Kate
2024 年 5 月 2 日
Kate
於 2024 年 4 月住了 4 晚
10/10 優異
Benedick
2024 年 4 月 28 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great beach location..just mind ur steps
This would’ve been a perfect setting if not for the flights for the pool villa. I think they need to install some elevators as this steps can be dangerous especially at night, when bringing luggage’s up and down and for both staff and clients. Other than that my experience was amazing. Beach front property, clean spacious rooms and my pool Villa was my happiness. Close to everything but it gives u peace and quiet when needed. The spa was great and the staff was more than welcoming. I would want to come back..maybe when they have the elevator installed to the higher floors.
Benedick
於 2024 年 4 月住了 2 晚
10/10 優異
Nick
2024 年 4 月 19 日
Nick
於 2024 年 4 月住了 5 晚
6/10 一般
Inge Højbjerg
2024 年 3 月 28 日
讚好:整潔度、住宿狀況和客房舒適度
På det forkerte sted.
Et lidt skuffende ophold på hotellet, da hotellet var et muslimsk hotel, og ikke særlig Thailandsk. Restauranten var Halal restaurant, det sædvanlige smilende og venlige Thailandske personale og den gode stemning oplevede vi ikke på hotellet. Badning i Poolen skulle , ifølge skiltningen foregå i badedragt ( ikke bikini ) Morgenmaden var amputeret, ingen pålæg ud over marmelader, ingen skinke til æggeretter, ingen øl/vin til frokost og aftensmad. Hotellet ligger rigtig godt kun 50 m.
fra strand og hovedgaden i AuNang. gode værelser,
Efter min mening var vi ikke særlig velkomne på hotellet og Hotel.com burde have gjort opmærksom på at det var et muslimsk/Halal hotel.
Inge Højbjerg
於 2024 年 3 月住了 10 晚
10/10 優異
Cynthia (Saint Cloud)
2024 年 3 月 15 日
Cynthia
於 2024 年 3 月住了 2 晚
10/10 優異
Dave
2024 年 3 月 4 日
讚好:整潔度、職員與服務和住宿狀況
Very nice place but no hot water … I would stay again
Dave
於 2024 年 2 月住了 6 晚
6/10 一般
Annika
2024 年 2 月 2 日
讚好:整潔度、住宿狀況和客房舒適度
Halal hotel with a great location
The hotel itself was clean and comfortable. The staff was friendly. The location is great! We had a jacuzzi room, but the pool was small and you could only dip in it.
This is a halal hotel, meaning they don't serve alcohol at the pool or anywhere else. We only spent one night in the hotel and this didn't bother us, because there are plenty of restaurants nearby. However, I would not choose this hotel for a week-long vacation because of that.
Annika
於 2024 年 1 月住了 1 晚
10/10 優異
chiiming (coquitlam)
伴侶同遊
2024 年 1 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient
chiiming
於 2024 年 1 月住了 2 晚
4/10 欠佳
Ingelin
2024 年 1 月 10 日
不滿:職員與服務和客房舒適度
Husk alle tingene dine før utsjekk!
Vi hadde to netter her. Uteområdet til hoteller er nydelig, med basseng og mye grøntområde i tillegg til at det er kort vei til stranden. Kvaliteten på rommet var helt ok: det bærer preg av manglende vedlikehold, tilgangen til varmtvann var ustabil og dusjhodet var nesten tett. Det kjipeste med oppholdet var at vi klarte å glemme igjen noe tøy til tørking på balkongen. Vi tok kontakt med hotellet bare noen timer (rundt 4-5 timer senere) for å høre om vi kunne ordne med å få det tilbake, da vårt neste hotell ikke var så langt unna. Dessverre svarte hotellet at de ikke hadde funnet noe tøy. At tøyet eventuelt har blitt kastet er dumt, men det er sånt som kan skje når vi klarte å glemme det igjen. Når de derimot sier at de ikke fant det så kan det virke som en av to ting har skjedd: de som rengjorde rommet har tatt tøyet eller de har kastet det uten å ville innrømme det. Uansett så får vi ikke et ærlig svar, som er dumt (mer frustrerende enn irritasjonen på oss selv som klarte å glemme det igjen). Bor du her må du med andre ord huske tingene dine fordi hotellet har visst ingen policy med å ta vare på og returnere ting.
Ingelin
於 2024 年 1 月住了 2 晚
8/10 不錯
Sarucha
伴侶同遊
2023 年 12 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed here for 3 nights. It's in a nice location. Walkable to so many shops around the hotel. Only one thing that I would like the hotel to manage is the noise from some rooms above and around my room. The walls don't seem to block the noise so well. If you are a light sleeper, bring earplugs with you. Breakfast buffet doesn't have many options but the fruits were very tasty. Staff were super friendly and helpful.
Sarucha
於 2023 年 12 月住了 3 晚
6/10 一般
Tim
家人同遊
2023 年 12 月 25 日
讚好:職員與服務和住宿狀況
Staff was very helpful, property was a bit dated but over all clean. Centrally located near most all local attractions.