Celyn Hotel is located near a mall which is an ideal location. The hotel furnishing is as good as any 3star hotel however the maintenance of the hotel was disappointing. The room and bathroom was not thoroughly clean and had leftovers from the previous guest. I had to personally scrub the bathroom. Bedsheets also had greyish hue to it including the towels rather than the fresh white colour that normal hotels would have. It is ashamed that such a hotel is poorly maintained and it seems as though the management hasn't taken any noticed of it.
Hilary
於 2020 年 1 月住了 1 晚
8/10 不錯
真實旅客
商務旅客
2020年1月5日
讚好:整潔度、職員與服務和住宿狀況
Good place
真實旅客
於 2019 年 8 月住了 4 晚
8/10 不錯
christine
2019年11月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice place and a good value. Staff was super kind. Steps away from a mall and eating places! Good location
christine
於 2019 年 11 月住了 2 晚
10/10 優異
William
商務旅客
2019年9月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was at a good location...
no worry’s on grocery’s even if forgetter to bring along... food was good easily available
But hotel walkway was bit warm no aircond.. or air...
Inner room wall plugs was not user friendly..
like you got to off the water boiler was not at the right place.. phone and laptop charging was not in a right place ..
overall good.. always room for improvement..
keep up the good work..
William
於 2019 年 9 月住了 4 晚
8/10 不錯
Changmin
2019年8月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Changmin
於 2019 年 8 月住了 1 晚
4/10 欠佳
MOHD AZAD
2019年8月1日
不滿:整潔度、住宿狀況和客房舒適度
Not meet expectation at all. Smell of cockroaches in the room/toilet. Found cockroaches in the toilet.
MOHD AZAD
於 2019 年 7 月住了 2 晚
8/10 不錯
Martin (Kudat)
家人同遊
2019年6月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good facilities
Martin
於 2019 年 6 月住了 1 晚
6/10 一般
真實旅客
2019年2月7日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Hotel was fine , receptionist needs training
真實旅客
於 2019 年 2 月住了 1 晚
8/10 不錯
真實旅客
2018年12月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 12 月住了 5 晚
10/10 優異
DUBSSB (Labuan F.T)
2018年10月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
With all the good service. Sure will come back and stay here again
DUBSSB
於 2018 年 10 月住了 4 晚
6/10 一般
Bulan (Sabah)
2018年10月23日
讚好:整潔度、住宿狀況和客房舒適度
Unfriendly welcome! Takes long minutes to do the checkin. Got smoky smells room, was asking to change the room to none smoking room and waited again.. not enough electric plug in the room.
Bulan
於 2018 年 10 月住了 1 晚
8/10 不錯
真實旅客
2018年8月4日
讚好:職員與服務和住宿狀況
Convinient
真實旅客
於 2018 年 8 月住了 1 晚
10/10 優異
真實旅客
2018年7月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nice place to relex
真實旅客
於 2018 年 7 月住了 1 晚
6/10 一般
真實旅客
2018年7月30日
讚好:整潔度和職員與服務
不滿:客房舒適度
An okay stay
Had to change room because the air conditioning was not working properly. After change of room the air conditioning was average as well. Not cold enough. On top of that the mall was doing some sort of renovation at night which was very noisy, but hotel staff was kind enough to inform mall management to cease work on hotel side.
真實旅客
於 2018 年 7 月住了 2 晚
6/10 一般
David (Malaysia)
2018年7月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The hotel staffs were polite and friendly. The room was clean even though the facility was a bit old. It was good for short stay with a shopping mall nearby. However, it is not recommended if you stay there without your own car. No public transport available.
One thing should be improved: the late check out normally comes with a reasonable charge. The hotel's charge was comparably costly at MYR30 per hour while a night stay cost about MYR150. No flexibility to waive or reduce the charges even though i wanted to check out around 4pm.