Excellent property, friendly staff and convenient place to stay
Raghu
於 2024 年 11 月住了 1 晚
10/10 優異
Peter
2024年11月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
Excellent food, great staff
Peter
於 2024 年 11 月住了 3 晚
8/10 不錯
Aminul
2024年11月11日
Good
Aminul
於 2024 年 11 月住了 2 晚
4/10 欠佳
Debabrata
家人同遊
2024年10月27日
讚好:設施服務和住宿狀況
不滿:整潔度
Property is not well maintained. Everything is older and rusty in the rooms. Nice location.
Debabrata
於 2024 年 10 月住了 1 晚
10/10 優異
Julian
伴侶同遊
2024年10月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel. Checked us in several hour’s early. Very friendly staff. Great chicken wings!!
Julian
於 2024 年 10 月住了 3 晚
10/10 優異
Aniruddha
家人同遊
2024年8月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
True value for money
Aniruddha
於 2024 年 8 月住了 2 晚
8/10 不錯
Chul Min
商務旅客
2024年6月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chul Min
於 2024 年 5 月住了 1 晚
10/10 優異
vilas
2024年5月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stay at Novotel was good. Staff very supportive
vilas
8/10 不錯
sreya
2024年5月6日
sreya
於 2024 年 5 月住了 2 晚
10/10 優異
Deovbrath
2024年4月13日
Deovbrath
於 2024 年 3 月住了 1 晚
10/10 優異
Kyle
家人同遊, 親子同遊, 商務旅客
2024年4月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was not our first trip to the Novotel. As a family of 5 we are looking for amenities, convenience, cleanliness, and value. And I must say that Novotel is 5 stars in all o these categories. I especially appreciate the friendliness of the staff. There is not a hotel in the world in this price range, in my humble experience, that can compare with Novotel Kolkata. We will definitely stay again.
Kyle
於 2024 年 3 月住了 4 晚
6/10 一般
akta
家人同遊
2024年4月2日
不滿:整潔度、住宿狀況和客房舒適度
akta
於 2024 年 3 月住了 1 晚
4/10 欠佳
Agnimitro
親子同遊
2024年3月3日
不滿:整潔度、職員與服務和住宿狀況
We stayed here for 3 nights with two toddlers. Do not at all recommend if you are staying with families particularly small children. The hotel had banquets, fashion shows and marriage parties going on evert day, the noise was unbearable throughout the day. You could hear rock music and Bollywood music from the 12th floor late at night. Repeated complaints had no avail as they simply say it's a private function and they can't do anything. Basically they will neglect guests for cheap banquets. Housekeeping was almost non-existent. Asked for teaspoons (from IRD and HK) for my kid who needed medication to be fed by spoon but never received them. Was given the explanation that only disposable stirrers are provided. Rooms are small for a hotel of this stature and bathroom floors have very slippery wall tiles, who puts wall tiles on floor in a hotel is beyond my comprehension. My kid slipped and got his head. We asked for an anti skid pad and was told they don't have any. Seemed they don't even know what it is. There were couples of questionable nature frequenting the rooms, like those that you see in hourly rate kind of hotels. If you know I mean avoid this hotel at all costs if you are traveling with family. The only positives was our housekeeping staff Momin who did a decent job of cleaning the room, they should hire more staff like him who genuinely care for the guests. Breakfast is limited and not worth the price. There are much better options for your money.
Agnimitro
10/10 優異
Ranit
2024年2月23日
讚好:整潔度
Decorative and clean
Ranit
於 2024 年 2 月住了 1 晚
10/10 優異
真實旅客
2024年2月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Highly Recommend
Concierge service was excellent. Nice to be located next to shopping mall within walking distance.
Nice coffee shop downstairs with excellent pastries! :)
真實旅客
於 2024 年 1 月住了 1 晚
10/10 優異
Rohit
2024年1月16日
Rohit
於 2024 年 1 月住了 1 晚
8/10 不錯
Malay
家人同遊
2024年1月6日
讚好:整潔度、住宿狀況和客房舒適度
Comfortable stay
Had booked multiple rooms with family. Good hotel, comfortable rooms. Staff polite and very obliging. However, on several occasions the room service and requests took a long time to be fulfilled and at times not fulfilled at all. Breakfast was very good, but the live action items were very slow and once again on several occasions our orders did not come through and had to be chased a few times.
Overall a comfortable and good stay. Management should work on looking at speeding up some service requests.
Malay
於 2023 年 12 月住了 2 晚
2/10 很差
Malini
家人同遊
2024年1月4日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
We made a reservation for 12 nights sight unseen. Unfortunately we had to check out after the first night because of overwhelming smell of pesticide that irritated our lungs, loud music late into the night and during the day. They are listed as offering a full kitchen, however, in reality what you get is a kitchenette with a tiny refrigerator.
We made the mistake of paying them in advance sight unseen. They declined to issue a refund.
Malini
於 2023 年 12 月住了 12 晚
8/10 不錯
Arnab (Fremont)
2023年12月31日
Arnab
於 2023 年 12 月住了 3 晚
10/10 優異
Sushanto
2023年12月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sushanto
於 2023 年 12 月住了 2 晚
8/10 不錯
Dr. Vibhuti
親子同遊
2023年12月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Dr. Vibhuti
於 2023 年 12 月住了 1 晚
8/10 不錯
Hafiz
家人同遊
2023年12月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good hotel away from busting city of Kolkata
Very good hotel, very friendly staff, very clean throughout, check-in and check-out was easy, room was good, enough toiletries in the bathroom.
But the hotel authority needs to accommodate more seats around the reception areas, lots of people came early check-in, so not enough available seats around or occupied by other customers. People either standing or roaming around the coffee shop.