I had a wonderful experience with my family. I have been living in USA for more than 26 years and visited 20 plus countries. I would say that the ITC Royal Bengal meets and exceeds international standards. I stayed with my family for 2 nights. I would certainly recommend my friends and bring my family again. Please keep up with the Royal standard.
Upasana
於 2025 年 1 月住了 1 晚
10/10 優異
Upasana
2025年1月11日
讚好:整潔度、職員與服務和住宿狀況
Upasana
於 2025 年 1 月住了 1 晚
8/10 不錯
Deepak (Sunnyvale)
家人同遊
2025年1月3日
讚好:職員與服務、設施服務和住宿狀況
Folks are super friendly. The hotel is very laid back but when you request for service it is attended too immediately. The hotel is really nice.
Deepak
於 2024 年 12 月住了 6 晚
10/10 優異
Manoj
家人同遊
2025年1月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property itself is exceptionally. Enjoyed the stay and food. Outside the walls, as expected is noisy, dirty and crowded. Will come back again.
Manoj
於 2024 年 12 月住了 10 晚
10/10 優異
Jing Hui
2024年12月29日
Jing Hui
於 2024 年 12 月住了 3 晚
10/10 優異
Somesh
2024年12月27日
Somesh
於 2024 年 11 月住了 4 晚
2/10 很差
Abhishek
2024年12月23日
不滿:整潔度、職員與服務和住宿狀況
Abhishek
於 2024 年 12 月住了 1 晚
10/10 優異
Amit (Monmoth Junction)
2024年12月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice Hotel , many food options to chose from. Had a gathering at Grand Market buffet restaurant with 20 of my friend, all had great time. Staff was helpful to accommodate early check in.
Amit
於 2024 年 12 月住了 1 晚
10/10 優異
Roshni
家人同遊
2024年12月3日
讚好:整潔度、職員與服務和住宿狀況
Enjoyable stay!
Roshni
於 2024 年 12 月住了 1 晚
10/10 優異
Melissa
2024年12月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very friendly and made me Loved & Welcoming!! ❤️🫶
Melissa
於 2024 年 9 月住了 3 晚
6/10 一般
Elke
2024年11月21日
不滿:職員與服務
The hotel is overcrowded and it's difficult to find personal to ask where to find what. There was a chewing gum of another person in my shower.
Elke
於 2024 年 11 月住了 1 晚
8/10 不錯
Tapash
家人同遊
2024年11月5日
讚好:職員與服務和住宿狀況
Excellent architecture, well maintained property friendly staff
Tapash
於 2024 年 11 月住了 2 晚
8/10 不錯
Linda
2024年10月24日
讚好:整潔度、職員與服務和住宿狀況
Linda
於 2024 年 10 月住了 2 晚
10/10 優異
Dolon
家人同遊
2024年10月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Dolon
於 2024 年 10 月住了 1 晚
10/10 優異
Ranvir
多人同遊
2024年10月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ranvir
於 2024 年 10 月住了 1 晚
10/10 優異
Jaspreet
2024年10月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable and exotic stay at ITC
It was a good experience, quite a lovely room and they gave us a complimentary lounge with few drinks and snacks on the house for 2 hours
Jaspreet
於 2024 年 10 月住了 2 晚
8/10 不錯
Koushik
家人同遊
2024年10月20日
讚好:整潔度和住宿狀況
This is supposed to be the flagship property/hotel in Kolkata. The hotel itself is excellent, rooms and facilities are clean, rooms are very well maintained, view from room was fantastic.
However, we had breakfast and afternoon tea included in our package. The breakfast area was very disappointing, extremely crowded and very poorly managed. Looks like a roadside dhaba and that too with extremely slow service. We have to wait for almost and hour to get in and then had terrible experience getting some hot food. Ordered some omelette/dosa which took for ever, and have to remind them multiple times. hotel should improve their breakfast area/facility.
Similar experience at the afternoon tea area. Over congested and have to wait for all the appetizer for ever.
Koushik
於 2024 年 10 月住了 2 晚
10/10 優異
sameer
2024年10月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property
sameer
於 2024 年 10 月住了 3 晚
10/10 優異
Valentina
2024年10月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All super clean, renovated and well maintained. It is a shame for all those plastic containers and free products amenities for the clients, made in plastic. You should find a solution and promote dispensers instead, for soap, shampoo, ecc. avoiding climate pollution.
Valentina
於 2024 年 9 月住了 3 晚
10/10 優異
Josef
伴侶同遊, 商務旅客
2024年10月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Only the arriving to see this Building is amazing. Inside and outside like a castle. We come back for sure
Josef
於 2024 年 9 月住了 4 晚
10/10 優異
Hagan
2024年9月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Most luxurious hotel I ever stayed in (and I’m an experienced traveler)… no other comments necessary
Hagan
於 2024 年 9 月住了 1 晚
6/10 一般
AMARJEET
2024年9月12日
讚好:職員與服務
不滿:整潔度
AMARJEET
於 2024 年 9 月住了 2 晚
10/10 優異
Nikhil
商務旅客
2024年9月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property! seamless checkin, quick service all around, comfy rooms and helpful staff. Forgot a bunch of toiletries had to ask a couple of times to mail it to me and they called back after that saying they will mail asap.
Nikhil
於 2024 年 9 月住了 1 晚
10/10 優異
Arif
2024年9月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is very nice and has a warmth to it. Staff are courteous and service very professional.
Location is not a very walkable one and transportation availability is limited.
Arif
於 2024 年 8 月住了 16 晚
10/10 優異
Esther
商務旅客
2024年8月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good hotel, and I was so impressed with their service and the high level of hotel quality. Highly recommended this hotel. However, Kolkata is a very poor city, so I felt like so sorry to visit in Kolkata.