Service leaves you to believe you’re staying at a hostel.
Dinner was okay, selection is very poor, bring your own wine…
Lunch is a disaster, food comes whenever staff feels like working.
Breakfast is okay, coffee selection is good.
Pool is dirty and has sediments inside, surprised we didn’t get sick.
Gym is actually above standard.
Staff is grabbed of the street, tells you lies and wastes your time…
Overall, this place leaves you with a bad taste wishing you opted for something else..
Mark
於 2023 年 12 月住了 2 晚
8/10 不錯
Yuet Fung
家人同遊
2020年3月3日
讚好:整潔度、職員與服務和住宿狀況
房間清潔,就是蚊子比較多;入住一晚比蚊咬左5、6下🙈 冷氣時凍時熱。 但服務員態度和藹親切。
Yuet Fung
於 2020 年 2 月住了 1 晚
10/10 優異
Bruce (Seoul)
家人同遊
2020年1月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Every staff is very kindly especially club car guy’s are very Nice. Breakfast is soso.
some staff super helpful and proactively offer help and support to the elderly whom cannot walk very well. however, service not consistent as the manager said can access staff service lift to get cart during our stay for our elderly, however, the other staff rejected but finally arranged but not very politely on the 2nd day.
anyhow, most staff are very kind and considerate, proactively rearrange room for our elderly to avoid too many stairs, and also accompany him to walk which highly appreciated.
food, room and environment also very nice and value for money. this is the 2nd time we stay here and 1st time brought our elderlies for vacation.
預訂房型是Pool Villa Beachside,以差不多港幣$4000一晚的酒店房來說,不值這價錢。
房間整潔度是高的,設施保養不錯。因為是住第一間,於主要去泳池的路邊,但係路上是可以看到房間的私人泳池,而泳池下方有個保安長期註,欠缺私隠度;另外如果於私人泳池玩完水去浴室必定要經過睡房,加上睡房是木地板使睡房的地面是濕滑的,容易滑倒,這需要改善,建議於戶外淋浴加上門,可以直接於睡房外進入浴室。沒有沙灘亦是這酒店不好的地方,因為先住查汶沙灘,雖然沒有玩水,但在沙灘邊灑太陽午睡都好寫意,但在這酒店面對一個完全未開發的沙灘,完全欠缺這寫意;在酒店內試了一餐泰國餐廳,是非常失敗,環境是幾好,但服務態度差,食物種類及質素都是差,重點是價錢是貴,完全不值,當晚食完完全唔夠飽,想買零食、汽水都沒有辦法,因為酒店附近或酒店內沒有便利店,房間內MINI BAR的供應也沒有,所以這是需要改善的。酒店早餐都不錯,湯面好吃,但只有第一天有,第二天就沒有供應了,可惜。SPA亦是很一般,以這價錢來說,去Eranda SPA會是更享受。
真實旅客
於 2018 年 1 月住了 2 晚
10/10 優異
真實旅客
2017年12月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2017 年 11 月住了 2 晚
10/10 優異
Jennifer
2017年11月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
員工服務態度很好
唔錯的一間酒店
Jennifer
於 2017 年 11 月住了 2 晚
6/10 一般
Thi Diem Huynh
2017年10月18日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Hotel is good, service was pool, not recomment to
Everything is good. Esoecially breakfast but unfirtunaly the guest service (car for transfer seevice) was very pool. On the 116-Oct. 23:00. We are back from outside. We are waiting forctge car for 30 mins. The night sup Mr. Sun was very bad atitude. But his assistances Mr: iFrex was very helpful. Nora puli management, please open your CCTV and check , you will know how good is your receptinist service
Thi Diem Huynh
於 2017 年 10 月住了 2 晚
10/10 優異
xiangdong
2017年8月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
xiangdong
於 2017 年 8 月住了 4 晚
8/10 不錯
Jacky Fung (Fung)
2017年3月11日
讚好:職員與服務、住宿狀況和客房舒適度
Close to the beach, easy access to the market
I had a lovely experience at this hotel, great people and resort that I can experience a natural comfort Samui way