The property was convenience to everywhere. The facilities were good and user friendly. The management team was open-minded in accepting guests' opinion. However, there were many minor errors arising from the carelessness and laziness of the staff. The worst point was that the driver was late for at least 30 min in picking up in the airport. We were so lucky in getting the helping hand from the staff of another hotel to make a phone call to the property to urge the driver to pick up us in airport.
Fanny
於 2019 年 8 月住了 7 晚
10/10 優異
LucyChang (Taiwan)
伴侶同遊
2019年8月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stay here for 3 nights. Very quiet and near the beach. The pool villa is so great and so relaxing. The staff and service are good. You can rent the motorcycle here without passport deposit. Maybe the structure is not new but in general still good to stay.
Great resort hotel. Staff are friendly and always smile. I topped up to pool villa at the hotel at reasonable price. Regular shuttle bus to down town which is convenience. Closed to airport. Only one pool and one restaurant which could be improved. Water tap was disordered, but still in operation during my stay.
We stayed in private pool villa for 3 nights and regular villa for other 3 nights. The rooms are not well maintained and clean . Front desk service was mediocre. Keep asking me for hotel voucher which I don't recall it was provided to me by Expedia . Especially one male supervisor was the worse . He was not helpful to my needs and very sarcastic to my question about Nora Buri. Will never stay here again or recommend anyone to stay here
unhappy guest
8/10 不錯
ka yan (Hong Kong)
2016年1月10日
讚好:整潔度、職員與服務和住宿狀況
Excellent staff and beach but too many lizards
Excellent beach and restaurant!
Very polite staff with good service!
However,there's too many lizards which is very scary and horrible!
Except the lizards,that's quite perfect!
Location is OK but many small problems: Called 1 day earlier to book a hotel car to pick up from airport. Car didn't show up. Ocean view villa is not really ocean view; almost like garden view as we had to look through dense layers of trees; room make up was as late as 4:00 pm though we told them to do it by the time we went out at noon. Loosened faucets in wash room; live centipede found in the shower room. Staff seemed to be trying hard but I think things are coordinated well