The owner of the property is very friendly and helpful.
真實旅客
於 2020 年 1 月住了 5 晚
2/10 很差
真實旅客
親子同遊
2020年1月9日
不滿:職員與服務、設施服務和住宿狀況
DO NOT BOOK A ROOM AT THIS HOTEL. THE OWNER IS INCREDIBLY RUDE AND HAS RIPPED US OFF BY DOIBLE BOOKING OUR ROOM AND REFUSING TO REFUND US.
We arrived at the hotel one day later than our booking to find our room had been let to someone else. We had emailed the property twice to tell them we would be a day late. The owner hadn’t read the emails and offered us a room at her friend’s place for a night, and wanted an additional 3000THB as a key deposit, which we turned down. She then told us we could get a refund through Expedia and find somewhere else to stay.
2 weeks on and she is refusing to give us a refund and Expedia won’t refund us either. We wasted £385 on this hotel, we wasted a day looking for alternative accommodation the day before New Year’s Eve, travelling with 2 children. Expedia has so far offered a £50 voucher which we have turned down. We are hoping for a further resolution.
真實旅客
於 2019 年 12 月住了 6 晚
10/10 優異
Barry
2019年4月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice place, comfy beds
Great location, very comfortable, breakfast delivered to our room completely because when we checked in they did not have our reservation and no room available so they put us up next door at SP Hotel for one night. It was a bit frustrating but we could deal with it. The staff here are all very friendly, English is very limited and we can deal with this also as we are in Thailand. Actually we liked this place so well that we extended our stay here by 3 days.
Barry
於 2019 年 3 月住了 3 晚
6/10 一般
真實旅客
2019年1月1日
讚好:整潔度和職員與服務
真實旅客
於 2018 年 12 月住了 1 晚
10/10 優異
真實旅客
2018年2月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfekt
Das Resort war für uns perfekt aber leider hat mit expedia nix funktioniert. Sind dort angekommen, haben bei Expedia gebucht und auch bezahlt, das Resort wusste aber von nix.Und das Geld wurde sehr spät an das Resort überwiesen, aber erst nach vielen Telefonaten. Sowohl von uns als auch vom Resort.Fazit: Das Resort ist super aber wir buchen bestimmt NIE wieder bei Expedia. Vielleicht kommt von denen eine Entschuldigung, wär das mindeste, hat uns ganz schön viel Geld gekostet.
真實旅客
於 2017 年 12 月住了 7 晚
2/10 很差
真實旅客
2018年2月19日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
No room
When we arrived the booking (payed and confirmed by hotels.com) was not recognized by the hotel, and they had no availible rooms.
真實旅客
於 2018 年 2 月住了 2 晚
2/10 很差
Eva
2018年1月5日
不滿:整潔度、職員與服務和住宿狀況
Katastrof
Ingen service från personalen
Eva
於 2017 年 12 月住了 2 晚
6/10 一般
martin (london )
2017年11月22日
Ok budget hotel
Hotel is at the start of white sands beach, there was confusion when we where checking in as they wanted to see a voucher, all I had was my Apple Wallet pass. This led to some delay in getting checked in until resolved. Spacious room which was clean. The only thing was as it had been raining the walk to the room was through a muddy path.