The rudest management I have ever come across. This property has so many hidden costs .. they would charge you for young kids staying, additionally for meals. I informed them it was not highlighted on the site and they need to update this information but the management insisted that it was implied. Moreover the manager was rude enough to make a comment on how can they entertain people staying for free.
I don’t think anyone who is paying premium prices is looking to stay for free, but his comments were extremely belittling and plain rude.
Highly disappointed!!
Shikha
於 2022 年 4 月住了 2 晚
8/10 不錯
Sanmeet
2022年3月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sanmeet
於 2022 年 2 月住了 1 晚
10/10 優異
Manish
家人同遊
2021年12月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Weekend rejuvenation Moksha
Very Comfortable. Beautiful location. Ultra luxurious. The food was exceptional. The chef, Mr. Gautam Kumar was just too good and the presentation along with variety was very good.
Manish
於 2021 年 12 月住了 3 晚
10/10 優異
Siddhant
家人同遊
2021年8月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Would recommend
Scenic property, good food, friendly staff
Siddhant
於 2021 年 8 月住了 1 晚
10/10 優異
真實旅客
2021年4月21日
真實旅客
於 2019 年 8 月住了 1 晚
8/10 不錯
Nav
2019年3月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Relaxing Holiday
Peaceful location on top of the hill, near to nature. Relaxing spa & massages. Excellent customer service .
Nav
於 2019 年 3 月住了 2 晚
6/10 一般
真實旅客
2019年1月28日
讚好:整潔度和住宿狀況
Very good location but overpriced considering the facilities.
真實旅客
於 2019 年 1 月住了 2 晚
6/10 一般
Leti
2018年8月22日
Could be managed much better from check in process
Moksha leaves a bit to be desired. Our room was 9004 and perhaps the expectations were too high. The check in process is non informative, the purchase of Wi-Fi services is absurd in my opinion. The mediocre room decor leaves a lot to be fulfilled. It served its purpose for a night stay in between Oberoi Sukhvilas and Wildflower Hall stays given the proximity between both Oberoi properties to Moksha. The best feature about the hotel is the hilltop location accessible via cable car only. I will say the service at breakfast was far better than the check in process. The staff were much more attentive at breakfast than when checking in. All in all hotel one night stay was fine for transition between Chandigarh and Shimla. However overly priced for the facilities provided. Am sorry if this sounds harsh but it is my honest opinion. Thank you.
Leti
於 2018 年 8 月住了 1 晚
10/10 優異
ARVIND
2018年7月30日
讚好:整潔度、住宿狀況和客房舒適度
Amazing stay
It was amazing family holiday in Moksha. Only problem was absence of sign boards while going out in the evening.
ARVIND
於 2018 年 7 月住了 1 晚
4/10 欠佳
真實旅客
2018年6月13日
讚好:職員與服務
不滿:住宿狀況
Highly over-priced
Highly over-priced. For the cost of the room, one would expect total luxury and class. However, the rooms, though large, were quite ordinary and lacked class. Patchy network and no free wifi. The pool was dirty and not cleaned often. Since there is nothing outside the hotel (civilization is a cable car ride away), the food was also very expensive. On the positive, the hotel has a great location and view and the staff were friendly and helpful.
真實旅客
於 2018 年 6 月住了 3 晚
10/10 優異
Aadesh
2018年5月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Truly relaxing and beautiful vacation spot.
Wonderful location and wonderful resort. Amazing property Must visit. The owner of the resort is also a very friendly and helpful person.
Aadesh
10/10 優異
Meghna
2018年5月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice place to relax and courteous staff who is ready to help always
Meghna
10/10 優異
JAEHONG
2018年3月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
파와누의 최고 시설!!
시설 환상적이었어요
JAEHONG
於 2018 年 2 月住了 1 晚
10/10 優異
tushar (New Delhi)
2015年10月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Serene and Satiating
From the view to the stay to the air that you breathe or the pin drop silence all over , everything was perfect down to the T. If you are here for a gateway from the routine hustle bustle, you are definitely in to satisfy your desire.
tushar
6/10 一般
Rohan (Ludhiana, Punjab)
2015年5月7日
不滿:職員與服務和住宿狀況
Good Property!! Needs improvement
Good property and an amazing spa experience.
Just a few points needed to be looked into:
1) If you stand in the balcony of second or third floor, you get a complete view of the bathroom on the floor below you. Its very strange that during the construction of rooms this factor was ignored.
2) The hotel rooms and property overall needs a bit maintenance and repairing.
3) We ordered for room service and while delivering the food, I was told the food is compliments from the chef and no bill was signed by me. But during the checkout, I was billed for the dinner I ordered and when I told them about what happened to 'WITH COMPLIMENTS' i was shown a blank face.
4) I ordered for room service. When i got back to my room, the room was cleaned and perfectly done. But the bathroom floor was still wet and littered.
5) There are no dark curtails provided in the room. The morning sun comes directly out of your room window at 6AM and hampers your sleep.
Rohan
6/10 一般
VISHAL (Ludhiana)
2015年5月7日
讚好:整潔度、住宿狀況和客房舒適度
Great spa but ordinary Hotel
Service is not up to the mark . Food is ordinary. Location is excellent. Needs to come up to the standards expected from a property that charges this much .
VISHAL
10/10 優異
Shobha (Gurgaon)
2014年12月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great resort
It was a great week end escape from the busy life
Slightly over priced specially spa