We were pleased that a room upgrade was offered. We were also grateful that we were provided with a delicious cooked breakfast that was "made with love".
Geoffrey
於 2024 年 7 月住了 1 晚
8/10 不錯
Janet
2024年6月21日
讚好:整潔度和職員與服務
Janet
於 2024 年 6 月住了 1 晚
4/10 欠佳
真實旅客
商務旅客
2024年3月29日
不滿:職員與服務和住宿狀況
Poor form
Bathroom in desperate need of repairs from water damage (ie. Missing vynal tiling, water sodden timber work, floor moved like rotten floorboards), no exhaust fan. The rest of the room was fine. When I phoned to confirm my arrival time I was given a lecture about booking through hotels.com and how I should have booked direct - she may have had a bad day but my boss wouldn't accept me talking to a customer/client like that.
真實旅客
於 2024 年 3 月住了 1 晚
6/10 一般
Robert
多人同遊
2024年2月16日
讚好:職員與服務
The shower head was broken, old and needs updating, the lady who was there was brilliant, she cooked breakfast as well, could not complain about the service she provided
Robert
於 2024 年 2 月住了 1 晚
10/10 優異
Matthew
家人同遊
2024年2月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely loved the hospitality from the manager, very nice and caring Lady . Would definitely stay there again in the future.
We booked online as the photo of motel & description sounded ok.
On arriving was shown the room which cost $122.32 via booking site.
Shower was dirty, spiders on floor near toilet and bed from the 1950’s
Returned key to key box and left the property.
Wish that I could cancel credit card payment.
Ian
於 2023 年 11 月住了 1 晚
6/10 一般
Paul
2023年11月18日
讚好:職員與服務
不滿:整潔度和住宿狀況
Paul
於 2023 年 11 月住了 1 晚
4/10 欠佳
Simon
商務旅客
2023年10月31日
不滿:住宿狀況
No potable or drinking water available in Kaniva. Water has a strong smell of sulphur and unpleasant to shower in.
Simon
於 2023 年 10 月住了 1 晚
6/10 一般
真實旅客
2022年12月12日
讚好:職員與服務
Overnight stay
The hotel manager was very accommodating and friendly. The accommodation on the other hand needs some TLC. Being an older motel there is obvious signs of wear and tear but there were some things that had nothing to do with the age of the motel that could be improved. The bedsheets could do with an upgrade. They were bit stained from being used so often and could be replaced. The tap water isn’t suitable for drinking and although distilled water is provided in bottles, bottled water from the supermarket might be a healthier more suitable option. Lastly, I’m not to sure when our room was cleaned last, but the rubbish bin had not been emptied before we occupied the room. Not a big deal, but it does make you wonder what other shortcuts were made when the room was prepared for the next customer.
真實旅客
於 2022 年 12 月住了 1 晚
8/10 不錯
June
2022年11月24日
讚好:整潔度和客房舒適度
Very comfortable but old which didn’t really matter. Would stay there again.
June
於 2022 年 11 月住了 1 晚
10/10 優異
Sandra
伴侶同遊
2022年11月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Host was most informative about the property and the town features.
Sandra
10/10 優異
Yetta
伴侶同遊
2022年10月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The lady on reception was so sweet and helpful to us. We arrived very late due to bad weather and she was still available to check us in. Bed was lovely and comfortable. Would stay here again for sure.
Yetta
於 2022 年 10 月住了 1 晚
8/10 不錯
Barry
2022年10月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The owner waited for me to arrive, about 1hr. Extremely grateful
Barry
於 2022 年 10 月住了 1 晚
6/10 一般
Heather
2022年10月14日
Heather
於 2022 年 10 月住了 1 晚
10/10 優異
Anna
親子同遊
2022年10月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful staff!
We actually had a booking to stay the previous night, however had a family emergency that kept us in Melbourne 1 extra day. I contacted the motel & spoke to The manager Chris. She was so lovely & helpful, changed our arrival date so we weren’t out of pocket.
The place was clean and foxtel in the room was a plus to occupy kids.
Nice Walking distance to the fauna wildlife park & plenty of sheep nearby to take some snaps.