I had hoped to not post this, but the attitude of the owners has given me no choice. I made a reservation and was excited to come stay at this guesthouse (it is in an amazing location, obviously).
About 3 weeks before my planned stay I was told by my doctor that I would need surgery and that the only time he could do the surgery was in the middle of my planned vacation to the Landgasthof Ruedihus. I immediately contacted the property to let them know of this change and that I would need to cancel my reservation. They would have had time to have someone else book the room that I had reserved. They flat out refused my cancellation request, saying that I would be required to pay the full amount as I had agreed in my initial reservation. No room for negotiation, no empathy, just a “nope, sorry about your situation, better luck next time.”
I fully understand charging the full amount when a person cancels on the day they were supposed to arrive, but this notice was provided 3 weeks in advance. Most hotels and guest houses that have ethical owners would have no issue not charging, thus I was taken aback by their rude and unprofessional approach to my very reasonable medical cancellation.
It is clear that the owners of this property do not care about their clients. As they do not care about the wellbeing of their customers, I would highly recommend not staying here, regardless of how beautiful the scenery around the location is. The owners are completely unprofessional.