Aufenthalt war gut. Das Personal war sehr freundlich und hilfsbereit. Es hat eine familiäre Atmosphäre was uns gut gefallen hat. Unser Zimmer war sehr schön und geschmackvoll eingerichtet. Allerdings ist das gesamte ryokan sehr hellhörig und leider in keinem sehr guten Allgemeinzustand. Die Dielen knarren und man kann wirklich alles aus den Stockwerken darüber hören. Frühstück war okay, insgesamt netter Aufenthalt für zwei Nächte.
Christian
於 2024 年 9 月住了 2 晚
10/10 優異
Anderson
2024年9月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Murataya Ryokan is situated in a really convenient location close to buses, shopping and restaurants. The owners make every effort to ensure your stay is as enjoyable as possible. The indoor onsen is fantastic after a long day of walking! Highly recommend their Japanese breakfast, it's delicious and not easy to get this outside. The care and dedication it takes to make it is just one of the reasons why this place is a gem. Highly recommend and would stay here again.
Anderson
於 2024 年 9 月住了 3 晚
6/10 一般
Florin
家人同遊
2024年8月31日
不滿:設施服務
The quality and standing of the property confirm the 2-star categorisation.
However, while the experience was nice, the final evaluation was given by their strict policy on storing the luagages after 3pm. They wanted to charge us, which was not a big problem, but they had no standard tarif, hence we ended up into a negotiation debate.
Florin
於 2024 年 8 月住了 1 晚
8/10 不錯
NORIO
2024年8月13日
讚好:整潔度
NORIO
於 2024 年 8 月住了 2 晚
10/10 優異
Max
伴侶同遊
2024年7月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The proprieters of this ryokan were incredibly friendly and kind! They provided directions and assisstance for navigating the city and stored our luggage after checkout. 5/5 experience!
Max
於 2024 年 7 月住了 2 晚
10/10 優異
Jan
多人同遊
2024年7月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Väldigt trevligt och genuint
Jan
於 2024 年 7 月住了 2 晚
10/10 優異
Renzo
家人同遊
2024年6月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tutto perfetto
Renzo
於 2024 年 6 月住了 1 晚
10/10 優異
Helen
伴侶同遊
2024年5月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely staff
Helen
於 2024 年 3 月住了 3 晚
10/10 優異
Ramah
家人同遊
2024年5月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We found the room and garden view to be so beautiful, the staff is very kind, and the location was great!
Ramah
於 2024 年 5 月住了 2 晚
8/10 不錯
Arizza
伴侶同遊
2024年4月29日
讚好:整潔度、職員與服務和設施服務
My boyfriend and I stayed here for two nights and enjoyed it very much.
The staff was very kind and welcoming to us. Very hospitable. You must change into indoor slippers provided by the inn. Upon checking in, I noticed one of the elderly staff cleaning my luggage wheels which I thought was very nice of him to do so as I’ve been to a different inn in Japan where visitors were told to clean their luggage wheels themselves. I would’ve been more than happy to clean them myself but truly appreciated the hospital gesture.
We adored the garden view from our room and we had lots of space! Our futon beds were set up for us upon entering and they were the most comfortable futons ever!!! I wish I could’ve napped in them if my time in Japan wasn’t so crucial spent awake 😅. My boyfriend also commented that their floor mattress were softer than the mattresses we’ve slept on in hotels across Japan.
Showers and toilet rooms are shared. The sink to wash hands or toothbrush is lowkey in the lobby facing the kitchen entrance which is a bit of an awkward spot. I felt like everyone can see me when I wanted to brush my teeth. That was pretty much the only downer during our experience.
I enjoyed the homey community feel of this ryokan though as both guests and staff would always be walking around. Keep in mind, walls between rooms are thin and we could hear our neighbour room talking but we didn’t mind. Maybe something to keep in mind for others!
Arizza
於 2024 年 4 月住了 2 晚
10/10 優異
真實旅客
2024年4月18日
Beautiful Ryokan
This beautiful Ryokan is well situated in the middle of the central shopping area, with accessible bus service to the train station and local sites. The facility is immaculate and charming with a lovely garden and very helpful and kind staff. Bonus is a private Japanese style bath. Highly recommended.
真實旅客
於 2024 年 4 月住了 3 晚
10/10 優異
Roland
家人同遊
2024年4月16日
讚好:整潔度、設施服務和住宿狀況
A fantastic stay in this classic old ryoken! Very atmospheric and charming, well located for easy walk to the main attractions in town. The staff were exceptionally helpful and attentive, with good English to compensate for our inadequate Japanese, and my family loved our stay - not least the onsen hot baths.
Roland
於 2024 年 4 月住了 2 晚
10/10 優異
Bryson
2024年4月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Authentic and personal
Staff were very warm and the place was extremely authentic. Close to very good food, I really enjoyed my stay
Bryson
於 2024 年 4 月住了 1 晚
10/10 優異
Mark John
2024年3月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Solo-travel friendly Ryokan
This Ryokan is a solo traveller friendly. They have room to cater one person. The owners are very nice and accommodating. They will explain to you everything about the facilities in the Ryokan. I used hands free travel service in Kanazawa station and upon check in my luggage is already in my room. Toilets and Baths are shared and is not an issue actually as never experienced them being crowded even though the Ryokan seems fully booked. Surely will book again when I return to Kanazawa.
Mark John
於 2024 年 3 月住了 1 晚
10/10 優異
ゆうき
2024年3月19日
讚好:整潔度和職員與服務
接客が素敵だった
ゆうき
於 2024 年 3 月住了 1 晚
10/10 優異
MATSUMOTO
2024年3月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
MATSUMOTO
於 2024 年 3 月住了 2 晚
10/10 優異
lucien
2024年2月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Such kind and friendly staff!! The property itself is beyond charming! Kanazawa is a beautiful city and my favorite place on my trip. I will certainly be back and will return to this ryokan. My only regret is not staying for more time!!!
lucien
於 2024 年 2 月住了 1 晚
10/10 優異
Ka Wing Karen
2023年10月31日
讚好:整潔度、職員與服務和住宿狀況
the tradition room is neat and tidy with marvellous hot spring. the owners’ helping hands are always ready when you come up to them. one of my best hotel experiences in japan