This is a traditional German hotel. There are no bells and whistles, this is not a place for handicap people. I was pleasantly surprised that the bed was very comfortable, and they changed the sheets often, we did have to ask for towels, which were promptly delivered. The property is exceptionally clean and the staff very helpful. I really loved the breakfast and Rosie was the very best! The dinner is great too, this is the place the locals go to eat, it's not really a bar though, they go for the good food too. We stayed 8 nights and I will go back the next time we go to KL.