The property was very nice, and rooms were clean and well furnished. Unfortunately, we had two negative staff interactions that left us a bit turned off. The main issue was with ordering room service, they suggest to do it from a link they send you via text message. Upon doing so, the link service menu was not working properly, we tried and tried but the options would not populate correctly so we had to call. The individual that picked up the call was clearly agitated that we were having the issue doing it online, he rushed us off of the phone and before hanging up made a negative comment which was obvious for us to hear as he hung up. We were surprised that a staff member would behave this way at this hotel. Everyone has a bad day, but it was obvious this individual was not happy with us having to call in the order.