The hotel was pleasant and clean and front office staff were polite and accomodating. However, there were a number of issues which took a long time to resolve, even with an Indonesian interpreter - which was frustrating. The lifts were slow, and there was no option to take stairs. The towels were worn and unnecessarily changed along with the bathroom toiletries (plastic hair caps etc) which was wasteful. The fridge wasn’t actually cold enough to keep any cold water or milk in. I was told at breakfast that I wasn’t able to take a plate or knife up into my room to use later to be able to eat the mango I had bought at the supermarket which was disappointing. My washing was removed from my room one day while I was out, without me even requesting it to be done yet as I hadn’t quite finished sorting it into the laundry bag or filled in the paperwork to go with it. I tried to explain at the front office that it wasn’t ready to be removed. They assured me that staff had photographed the clothing items to keep track of it and it would be washed and returned by the next morning. It wasn’t back so I enquired again the next afternoon but with a change of staff nobody knew anything about it. They told me it had been delivered which it hadn’t…then house keeping asked what the washing items were? What brand… etc total confusion and I needed to pack my bag to leave the next day which caused unnecessary stress. It finally arrived that night but I found the whole situation very frustrating.
Claire
於 2024 年 9 月住了 6 晚
8/10 不錯
YS
商務旅客
2024年8月26日
讚好:職員與服務和設施服務
YS
於 2024 年 7 月住了 2 晚
10/10 優異
JIYE
2024年8月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
JIYE
於 2024 年 8 月住了 6 晚
8/10 不錯
Eva
家人同遊, 親子同遊, 伴侶同遊
2024年5月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff and breakfast were awesome. Location is perfect. Connecting to a good mall in the city. Price is too good with everything they have
Eva
於 2024 年 5 月住了 3 晚
10/10 優異
SOYOUN
2024年1月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
SOYOUN
於 2024 年 1 月住了 7 晚
10/10 優異
WILLIAM (ALLENTOWN)
2024年1月24日
讚好:整潔度、職員與服務和住宿狀況
WILLIAM
於 2024 年 1 月住了 4 晚
10/10 優異
John
2023年8月14日
讚好:整潔度、職員與服務和住宿狀況
John
於 2023 年 8 月住了 7 晚
8/10 不錯
YS
商務旅客
2023年3月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YS
於 2023 年 3 月住了 3 晚
8/10 不錯
Katsuyuki
家人同遊
2022年5月2日
讚好:整潔度、住宿狀況和客房舒適度
Katsuyuki
於 2022 年 4 月住了 1 晚
8/10 不錯
Neal H.
家人同遊
2022年4月17日
讚好:整潔度、職員與服務和住宿狀況
Nice place
Neal H.
於 2022 年 4 月住了 2 晚
10/10 優異
Dwipa
2021年12月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Dwipa
於 2021 年 12 月住了 1 晚
10/10 優異
Clement
商務旅客
2021年5月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
food improvement
hotel stay is good, but restaurant food everyday repeating. Even last year March also same dishes in breakfast
Clement
於 2021 年 5 月住了 1 晚
6/10 一般
真實旅客
2020年6月20日
讚好:職員與服務、設施服務和住宿狀況
不滿:整潔度
真實旅客
於 2020 年 6 月住了 2 晚
8/10 不錯
Dodi
商務旅客
2020年3月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ok
Dekat dengan mall, mudah mencari makanan dan cukup ramai.
Dodi
於 2020 年 3 月住了 2 晚
10/10 優異
Larry
2020年2月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel Ciputra
My stay at Hotel Ciputra was good, no complaints.
Larry
於 2020 年 2 月住了 1 晚
10/10 優異
真實旅客
2020年1月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The carpet is showing sigms of wear and tear, but ill always stay with you when in jakarta
真實旅客
於 2020 年 1 月住了 3 晚
10/10 優異
真實旅客
商務旅客
2020年1月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay with great service. I recommend it.
真實旅客
於 2020 年 1 月住了 5 晚
8/10 不錯
真實旅客
伴侶同遊
2020年1月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Accomodatie prima, omgeving wat minder in verband met bouwlawaai voor de deur
Service is good. Breakfast buffet selection is great. Room is somehow a bit hot (air con may not function well). My son doesnt like the pillow (too hard). But the room is quite spacious. No
Jahja
於 2019 年 12 月住了 1 晚
10/10 優異
MinA
2019年9月26日
讚好:整潔度、住宿狀況和客房舒適度
MinA
於 2019 年 9 月住了 2 晚
8/10 不錯
Bonar
2019年6月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel for a short stay
Great hotel. Located just next to a big shopping mall, so it is very convenience in terms of easiness to get foods. The only downside was restaurant area was too crowded during breakfast causing long queue in some stations