The hotel is beautiful!! However, there is nothing around this area.
Jessica
於 2024 年 12 月住了 1 晚
4/10 欠佳
Alicia
家人同遊
2024年12月19日
不滿:整潔度、設施服務和住宿狀況
Hotel is straight trash. Stayed in a room where the bathroom had pink mold in the tub.
Alicia
於 2024 年 12 月住了 1 晚
4/10 欠佳
Charles
2024年12月18日
The hotel had only ONE person managing the front desk. The machine the creates the electronic card keys was NOT working, so, every time we needed to enter our room, the front desk person had to leave the front desk lobby and escort us to our room. Pitiful and dangerous. I expect more from a Hilton. Also, the room had dings and scrapes and obviously was not well maintained. Not happy experience.
Charles
於 2024 年 12 月住了 1 晚
6/10 一般
Christine
親子同遊
2024年12月16日
讚好:職員與服務
不滿:整潔度
decorated beautifully, great staff, hot tub completely cold, valet expensive ($63 for 2 nights), tub very slow to drain.
Christine
於 2024 年 12 月住了 2 晚
6/10 一般
Marxie
2024年12月15日
Marxie
於 2024 年 11 月住了 1 晚
8/10 不錯
Cory
2024年12月14日
Cory
於 2024 年 11 月住了 2 晚
2/10 很差
Heather
家人同遊
2024年12月13日
不滿:整潔度、職員與服務、設施服務和住宿狀況
My bathroom was unclean at check-in time. I called down to the front desk 3 times about it and third time I was told there was nothing that could be done until housekeeping comes in the next morning. I was traveling with a newborn, and I was told that they were unable to bring me towels to the room and that I had to go to the lobby to get them. I was able to Clorox down my bathroom until I saw bloody tissue in the shower. At checkout, the hotel manager tried to help however, I feel there is much more that needs to be done to correct the situation. Historically, this is a very nice hotel which I have been staying in often upon visiting my alma mater- Jackson State and my family over the years. I hope to see this hotel turn its service around to be a little more professional and accommodating to it guests.
Heather
於 2024 年 12 月住了 2 晚
6/10 一般
Rikki
家人同遊, 多人同遊
2024年12月11日
讚好:住宿狀況
不滿:整潔度和設施服務
The pool needed a good cleaning and probably should have pest control sent out to spray for bugs. The hot tub was broken even after I had called a day before to check and make sure it was working bc this was one of the main reasons we chose this hotel. Room was decent and blackout curtains were nice and we slept well, but cleaning crew needs to be more thorough bc we found used food container under the edge of the bed. Yuck!!
Rikki
於 2024 年 12 月住了 1 晚
4/10 欠佳
Keirsten
伴侶同遊
2024年12月8日
不滿:整潔度、設施服務和住宿狀況
My experience was not great , i didn’t get the room i was originally supposed to get because the door was broken so i was switched to another room that was super small, the closest door was broken, the shower had mold on the inside and the only thing they did was give complimentary breakfast which was very limited i will never stay here again
Keirsten
於 2024 年 12 月住了 2 晚
6/10 一般
Russell
2024年12月8日
讚好:職員與服務
Russell
於 2024 年 8 月住了 2 晚
10/10 優異
Elizabeth
2024年12月3日
Elizabeth
於 2024 年 11 月住了 1 晚
8/10 不錯
Steven
2024年12月2日
讚好:整潔度、職員與服務和住宿狀況
All around great spot.
Steven
於 2024 年 11 月住了 1 晚
10/10 優異
John
伴侶同遊
2024年12月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great. It's a beautiful hotel, staff and valet were friendly and getting checked in and out was easy.
John
於 2024 年 11 月住了 1 晚
6/10 一般
Fred
2024年11月26日
讚好:職員與服務
Ice machine was broken
Sink faucet in room was not placed correctly
Fred
於 2024 年 11 月住了 1 晚
6/10 一般
Kyle
2024年11月24日
讚好:職員與服務、設施服務和住宿狀況
Besides my original room not being clean at all. Maybe it was a honest mistake to assign me that room. Once given a clean room it was clean besides under the bed there was an empty soda bottle
Kyle
於 2024 年 11 月住了 1 晚
6/10 一般
Demetrius
商務旅客
2024年11月12日
My stay was average. The hotel needs to be update.
Demetrius
於 2024 年 11 月住了 1 晚
6/10 一般
Santa
2024年10月28日
讚好:整潔度和住宿狀況
N
Santa
於 2024 年 10 月住了 1 晚
10/10 優異
Sherman
2024年10月28日
讚好:整潔度、職員與服務和住宿狀況
It's safe, quiet, and very convenient.
Sherman
於 2024 年 10 月住了 2 晚
10/10 優異
Lorena
2024年10月22日
讚好:整潔度、職員與服務和住宿狀況
Lorena
於 2024 年 10 月住了 4 晚
4/10 欠佳
Lyle
2024年10月19日
Lyle
於 2024 年 10 月住了 1 晚
8/10 不錯
Anthony
家人同遊
2024年10月6日
讚好:整潔度和職員與服務
Hotel could use some updating. Waited a long time to get our bill for the breakfast. Front desk was nice. Not a lot of options near the hotel for food. Valet wasn’t clear on when it would turn to another day and you’d get charged
Anthony
於 2024 年 10 月住了 1 晚
10/10 優異
robert jason
家人同遊, 多人同遊
2024年10月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is very nice and the staff was very nice and courteous. The surrounding area feels unsafe to walk around and see the town. We had to Uber everywhere and sometimes they were hard to get in a timely manner
robert jason
於 2024 年 10 月住了 2 晚
6/10 一般
Tiaa
2024年9月28日
不滿:職員與服務
Pressure wash old showers
Ensure staff makes customer needs a priority