My entry into my hotel room I noticed that there was stains and burn wax left on the tv stand. I have noticed the bed appears broken, mirror has glue residue, iron board was completely broken, the coffee maker has coffee powder inside the machine and the shower gel inside the shower was completely empty. I went down to speak with the hotel staff at the desk and he just told me ok. He didn't try and accommodate me with the hotel issue. the next following morning I spoke with a separate hotel front desk staff and advised her of my issues with the room. she informed me due to me booking with Expedia I wasn't able to get any refund or they wasn't able to help me out with the issues. later towards that evening she did try and relocate me to a separate room but due to me leaving in a few hours checking out I told me that's not good if I leave in a few hours. I was only given a sorry.
rayshad
於 2025 年 4 月住了 2 晚
8/10 不錯
Jas
伴侶同遊
2025 年 4 月 13 日
不滿:職員與服務
This was my third stay here. This was the first time I got someone at the front desk that wasn’t too friendly. Other than a little wear and tear in the shower, the room was clean and I tend to to always enjoy my stay. Whatever scent is used throughout the property smells really good.
Jas
於 2025 年 4 月住了 1 晚
4/10 欠佳
Eli
伴侶同遊, 商務旅客
2025 年 4 月 13 日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
Still had to pay for parking, and we left a blanket in our room and the lady at the front desk would not go look for it.
Eli
於 2025 年 4 月住了 1 晚
10/10 優異
Roberta
家人同遊
2025 年 4 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The people was very friendly. The valet and the desk attendant where excellent very professional and kind. I would chose this hotel again and recommend to others.
Roberta
於 2025 年 4 月住了 1 晚
10/10 優異
Willie
伴侶同遊, 多人同遊
2025 年 4 月 6 日
讚好:職員與服務、設施服務和住宿狀況
I liked the quietness.
Willie
於 2025 年 4 月住了 1 晚
10/10 優異
Erica
2025 年 4 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean
Erica
於 2025 年 3 月住了 1 晚
10/10 優異
Shayla
2025 年 4 月 1 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A good place
Shayla
於 2025 年 3 月住了 1 晚
2/10 很差
Alexanndria
2025 年 4 月 1 日
不滿:整潔度、職員與服務和住宿狀況
Alexanndria
於 2025 年 3 月住了 1 晚
6/10 一般
Carmen
2025 年 3 月 31 日
Dirty
Carmen
於 2025 年 3 月住了 2 晚
6/10 一般
Antonio
2025 年 3 月 31 日
The hotel isn’t how it used to be
Antonio
於 2025 年 3 月住了 2 晚
6/10 一般
Hanh
2025 年 3 月 29 日
讚好:整潔度、職員與服務和住宿狀況
Hanh
於 2025 年 3 月住了 1 晚
4/10 欠佳
Jerry
家人同遊
2025 年 3 月 29 日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
Jerry
於 2025 年 3 月住了 3 晚
4/10 欠佳
Kenosha
2025 年 3 月 24 日
讚好:職員與服務和設施服務
不滿:住宿狀況
Water wouldn’t get hot. Limited amount of towels. Could’ve done better with cleaning
Kenosha
於 2025 年 3 月住了 1 晚
2/10 很差
brooklynne
伴侶同遊
2025 年 3 月 22 日
不滿:整潔度、設施服務和住宿狀況
the room was dirty the coffee machine didn’t work the faucet to the sink was broken no tv remote way overpriced for what you get online doesn’t say before you get there it is valet only or at least I wasn’t informed terrible hotel do not recommend
brooklynne
於 2025 年 3 月住了 2 晚
6/10 一般
Mark
多人同遊
2025 年 3 月 22 日
不滿:整潔度、職員與服務和住宿狀況
Lot of construction still underway. Obviously bought out the old hotel and haven’t finished it. A lot of things to be cleaned and organized. Staff could be nicer. Hot tub didn’t work. Bathrooms were interesting.
Mark
於 2025 年 3 月住了 1 晚
10/10 優異
Carlos
2025 年 3 月 21 日
Carlos
於 2025 年 3 月住了 1 晚
4/10 欠佳
Corey (TULSA)
2025 年 3 月 16 日
不滿:整潔度、職員與服務和住宿狀況
Corey
於 2025 年 3 月住了 1 晚
2/10 很差
Terri T
家人同遊
2025 年 3 月 13 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.
Terri T
於 2025 年 3 月住了 2 晚
10/10 優異
Tennille
2025 年 3 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always a great visit at this location. My son attends Jackson State so whenever I'm in town, I stay at this location. Staff, parking, facilities are all great. Maybe get a washing machine and dryer that takes a card, but otherwise always a pleasant time.
Tennille
於 2025 年 3 月住了 1 晚
2/10 很差
Meghann
家人同遊
2025 年 3 月 10 日
讚好:職員與服務
不滿:設施服務和住宿狀況
I didn’t like how my card was kept on file; it should’ve allowed us to pay for things as needed. Also being charged $50 more for what they said was their insurance purposes incase we were to mess something up, which we were never told about or asked if it was okay to charge my card before doing so. Still haven’t got it back. Property doesn’t exactly look like the pictures online. Most things were broken or not working. When booking online we were told certain things like breakfast were free which was not, you have to pay for parking which we were not made aware of; it’s like they wanted to find every little reason to charge $ Property and online booking need to be on the same page and pictures and information need to be honest and accurate.
Meghann
於 2025 年 3 月住了 1 晚
6/10 一般
Mikyta
2025 年 3 月 5 日
讚好:整潔度
Mikyta
於 2025 年 2 月住了 2 晚
10/10 優異
Nicole
家人同遊
2025 年 3 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful building. Overall was a great place to stay.
Nicole
於 2025 年 2 月住了 2 晚
4/10 欠佳
Willie
2025 年 3 月 3 日
不滿:整潔度、職員與服務和住宿狀況
It was quiet. However there was no one to help you with your luggage, no wake-up call. I only stayed one night, but I couldn't get a refund for the second night. I won't be staying there again for sure.
Willie
於 2025 年 2 月住了 2 晚
8/10 不錯
Jacqueline
2025 年 2 月 26 日
Everything was easy. I went through Expedia. Valet was great.