the rooms are quite old, outside of my window, which can open just a small gap, is a mosque. my god the prayer's call is too early and loud.
真實旅客
10/10 優異
Furkatjon
2025年1月9日
讚好:整潔度、職員與服務和住宿狀況
Good
Furkatjon
於 2024 年 12 月住了 5 晚
6/10 一般
Mohsin
家人同遊
2025年1月5日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Hotel is in a very good location and clean but the staff need training.
Very poor management and staff very unprofessional.
We had bought lunch from outside and thought we'll take it into the dining room as it was 4pm, which was empty, and they only serve breakfast in the dining room so it wasnt like there where other guests going to come.
Rude staff came and told us we either take it to our room or eat in reception. We then moved our lunch half way through the meal to reception where all the staff where gawking and whispering to one another.
I usually stay in hilton brand hotels but thought id gice IHG a try but never again.
Pool and facilties are good but as i said staff need training. The above wasnt the only situation we had with staff.
Mohsin
10/10 優異
Fatemah
2024年12月30日
Fatemah
於 2024 年 11 月住了 2 晚
10/10 優異
Michael
2024年12月19日
Michael
於 2024 年 11 月住了 1 晚
10/10 優異
preet
伴侶同遊
2024年12月7日
讚好:整潔度、職員與服務和住宿狀況
Staff has been excellent
preet
於 2024 年 12 月住了 3 晚
6/10 一般
Rajinder
家人同遊
2024年12月7日
VERY dated property did not feel 5* more so 3-4*. The rooms were definitely not soundproof / Cleaning was erratic probably due to inexperienced staff / extras were not replenished to an 5* standard ( no gowns or toiletries) and lifts did not work most days. BUT Excellent location for shopping etc. Breakfast was a bonus. Staff were great and very attentive. Wanted a 5* experience so next time we will probably stay somewhere else.
Rajinder
於 2024 年 11 月住了 5 晚
10/10 優異
Rajesh
伴侶同遊
2024年11月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service and a good location
Rajesh
於 2024 年 11 月住了 5 晚
10/10 優異
Harvinder
2024年11月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very helpful. House keeping was top notch. Where my room was located i could hear people from the outside and every morning i could hear the delivery lorries beeping. Something they cant control was road work at the front of hotel. It's not management it's municipality. Other than that one week stayed was very pleasant. I would definitely recommend it.
Harvinder
於 2024 年 11 月住了 2 晚
10/10 優異
Robert
2024年11月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were really friendly & helpful making sure you got the most from the stay
Robert
於 2024 年 11 月住了 3 晚
10/10 優異
Tayfun
2024年11月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wir fahren in allen Bereichen sehr zufrieden.
Tayfun
於 2024 年 11 月住了 3 晚
2/10 很差
Zviad
多人同遊
2024年11月8日
不滿:整潔度、職員與服務、設施服務和住宿狀況
It is not even a two star hotel
Zviad
於 2024 年 11 月住了 5 晚
8/10 不錯
Hamida
親子同遊
2024年11月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was really good the rooms were spacious but there was alot of road work outside the hotel which was disruptive other than that it was good location good breakfast.
Hamida
於 2024 年 10 月住了 5 晚
10/10 優異
Radhakrishnan
家人同遊
2024年10月27日
讚好:職員與服務、設施服務和住宿狀況
Great hotel. Very friendly service. Special praise for hotel staff Juliana who guided us with tips on how and where to get around in Istanbul.
Good location. Metro and tram stations close by Excellent breakfast. Small rooms but well kept.
Only issue is the sound of tram in the night. Can the windows be sound proof. It is a five star hotel.
Radhakrishnan
於 2024 年 10 月住了 4 晚
6/10 一般
Oletha
2024年10月27日
讚好:整潔度
不滿:住宿狀況
The area is in the midst of street renovations so getting transportation without the help of staff it was difficult. The ADA ramp is way to high for elder clientele.
Oletha
於 2024 年 10 月住了 2 晚
8/10 不錯
Reshma
2024年10月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good stay - rooms were nice. Location is great - walkable to sights, restaurants etc.
Reshma
於 2024 年 10 月住了 4 晚
6/10 一般
mohsen
商務旅客
2024年10月15日
不滿:職員與服務和住宿狀況
mohsen
於 2024 年 10 月住了 2 晚
10/10 優異
gerardo
2024年10月15日
讚好:整潔度、職員與服務和住宿狀況
gerardo
於 2024 年 10 月住了 6 晚
8/10 不錯
Atilla
2024年10月15日
讚好:整潔度、職員與服務和住宿狀況
Her yönden tavsiye ediyorum gerek servis veya personel hatta hotelin temizliği. Çok güzeldi
Atilla
於 2024 年 10 月住了 6 晚
10/10 優異
Shahla
2024年10月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The overall interior design, cleanliness and staff their service.
Shahla
於 2024 年 10 月住了 2 晚
10/10 優異
Oscar
2024年10月14日
讚好:整潔度和職員與服務
Oscar
於 2024 年 10 月住了 3 晚
4/10 欠佳
Fariba
2024年10月13日
不滿:職員與服務
The hotel is not providing the room service as a 5 start hotel and not so clean.
Room service was poor for 5 star.
Fariba
於 2024 年 10 月住了 1 晚
10/10 優異
Freshta
2024年10月10日
讚好:整潔度、職員與服務和住宿狀況
The staff were very friendly. They went above and beyond to make our stay enjoyable.