Excellence Resorts Isla Contoy hotels

"We love everything about this resort - it’s small and has everything we need! Rooms are clean and comfy, food and drinks are good, staff is top notch!! We have visited annually for the last six years because it’s so easy! Beach cabanas with food/drink service are great, and we spend a lot of time in the pool!!"

"The pools are clean and "

"This so called 5 star hotel MUST have english speaking reception. They took more than 1 hour to check us in"

"Fun, clean resort, with good food and drink options. The staff is very friendly and helpful, with an amazing entertainment team who kept the energy going. Just as many options for relaxation as there are for socializing. "

"Food was average. Rooms were missing essential items like an ice bucket. Used items weren’t replaced each day ie: coffee supplies and hand towels. Adults only area was lacking in shade/umbrellas. Staff was friendly and accommodating. "

"My husband and I went here for our honeymoon- and we had an excellent time! The layout and grounds, access to the beach, and level of service were great. We loved hanging at the beach or poolside with consistent and friendly beach-side service. We enjoyed the breakfast buffet and Mexican buffet night the most- the other food options were fine, not anything exceptional. It was relaxing to have be in an all inclusive with many options on site. We did an excursion to Chichin-Itza, a cenote and Valladolid organized through the hotel which was an informative and adventurous day - bookended by a lot of relaxing in the sun! I also enjoyed a spa experienced facilitated by Gilberto. The staff were all friendly and our room was a relaxing and lovely, with a private view of the lazy river, a continually replenished bar, and great room service. We had a relaxing, excellent time!"

"very clean "

"The food at the French and Italian restaurant were probably the worst I’ve ever had. Horrible definitely more like a 3 star hotel. So disappointing "

"It was nice , clean . The only thing I didn’t like about it was the pools on the property where a little small for the size of property considered it was at full capacity. "