Loved the cottage Red Deer. We have stayed in the one bedroom before Brochure.
Settee was a bit uncomfortable.
No hairdryer although listed as having one, so had to go and buy a travel hairdryer.
Disappointed that there wasn’t any hand soap provided in the bathroom
Apart from that we would come back as it is very spacious.
Chatriona
於 2024 年 9 月住了 2 晚
4/10 欠佳
Oscar
家人同遊
2024年8月24日
不滿:整潔度和住宿狀況
Property located in a nice environment.
But, according to previous comments, there are issues not working since a long time: the quality of the matresses and dishwasher.
On the other hand, we were downgraded the first night to a very simple hostel and we did not get a partial refund, and we did not receive polite apologies, but very rough answers.
Sincerely, we do not recommend this property.
Oscar
於 2024 年 8 月住了 3 晚
6/10 一般
Paige
2024年8月21日
不滿:整潔度和住宿狀況
Paige
於 2024 年 8 月住了 3 晚
2/10 很差
Gincy (Yonkers)
2024年8月19日
不滿:整潔度和住宿狀況
It is a scam. Dont look at the photos. Cottage vs house. It’s the guest house. Small. Scammed.
Gincy
於 2024 年 7 月住了 2 晚
4/10 欠佳
Nuria
家人同遊
2024年8月16日
讚好:客房舒適度
不滿:整潔度
Nuria
於 2024 年 8 月住了 2 晚
10/10 優異
Kevin
親子同遊
2024年8月9日
讚好:設施服務和住宿狀況
Very clean, very comfortable.
Kevin
於 2024 年 8 月住了 2 晚
4/10 欠佳
Jennifer
2024年7月12日
不滿:整潔度和住宿狀況
Jennifer
於 2024 年 7 月住了 2 晚
4/10 欠佳
chris
2024年5月14日
讚好:整潔度
不滿:客房舒適度
no heating we were cold,mattress should be replaced, no extra blankets duna cover with holes, disapointing as everything else was OK
chris
於 2024 年 5 月住了 3 晚
2/10 很差
Maria (Lake Stevens)
2024年5月7日
不滿:整潔度和設施服務
Location was beautiful but amenities promised were not available. Communication was extremely horrible. Beds dirty, bedding stunk.
Maria
於 2024 年 5 月住了 2 晚
8/10 不錯
Paul
2023年12月27日
Could be a 5 star with a little more effort!
If only the owners would listen to the customer feedback from previous guests! All the same niggling issues stop this from getting g a 5 star rating.
Dirty pots and pans, a central heating system that needed to be rebooted constantly, poor level of cleaning generally, all have been commented on by previous guests!
Paul
於 2023 年 12 月住了 4 晚
8/10 不錯
Charity
2023年9月25日
Beautiful and secluded
Charity
於 2023 年 9 月住了 2 晚
8/10 不錯
Anna
家人同遊
2023年9月14日
讚好:設施服務和住宿狀況
Property description indicated that wifi was available, and it was down below but not at the cottage above. Important to know for those that still have to be connected to work.
Anna
於 2023 年 9 月住了 2 晚
4/10 欠佳
Rosemary
2023年8月30日
不滿:整潔度和住宿狀況
Rosemary
於 2023 年 8 月住了 6 晚
8/10 不錯
Matthew
家人同遊
2023年8月21日
Bien mais...
Belle maison, bel endroit, bel emplacement, mais il faut faire quelques investissements pour que ce soit parfait : matelas HS, propreté relative, moisissures dans la douche.
Sinon top.
Matthew
於 2023 年 8 月住了 2 晚
8/10 不錯
Jessica
家人同遊
2023年8月20日
讚好:整潔度和客房舒適度
Overall a nice place to stay, comfortable, clean, spacious, and beautiful views. Check in process could have been better however. It was all contactless which is fine, and received emails with the code, but the emails never stated which cabin we were in. We got lucky the first one we went to was the correct one (the code worked). While we were getting situated, another couple had the same issue and could not find their cabin nor could get ahold of anyone. So while it was a nice place to stay, the check in process definitely could be better for people.
Jessica
於 2023 年 8 月住了 2 晚
4/10 欠佳
Daniel
家人同遊, 親子同遊
2023年8月3日
讚好:整潔度
不滿:設施服務和住宿狀況
Unfortunately we found this property to be disappointing with poor quality. We still haven't heard from the owners, despite multiple attempts during a multiple night stay. The property was not as described, the photos used were of the best and most well positioned property, most other properties looked more run down like ours. The most notable disappointment about the property after no communication was the quality of the beds. Hard springs through very old mattresses made for an extremely uncomfortable sleep. The internet that owner written descriptions mentioned was available was not at all available. The property included absolutely nothing, no tea, washing powder or soap. A DVD player was available with no DVDs. I cannot recommend this property.
Daniel
10/10 優異
Aimeelee
親子同遊
2023年8月2日
讚好:整潔度和設施服務
Overall I had an excellent stay at the brocks cottage, the cottage was very clean, communication could have been better from Expedia about what the cottage has to offer and how we would gain entry this was sent through email the day of check in. There were a few bits in the cottage that could be with fixing. There is lots to go around the area but you will need your own mode of transport.
Aimeelee
於 2023 年 7 月住了 2 晚
2/10 很差
Marina
2023年7月29日
不滿:整潔度和住宿狀況
We had a horrible sleepless night at that place because of completely unusable bed. It's beyond uncomfortable, you can't sleep on it. Top it with non-existent wifi, things here and there like dishwasher that were not working, lack of simple basic things like tea or coffee or few extra towels. Nice spot, not a bad cottage that lacks attention and love, and horrible bed that's a trash you can't sleep on. Totally overpriced!
Marina
4/10 欠佳
Stephanie
家人同遊
2023年7月26日
不滿:整潔度和客房舒適度
Stephanie
於 2023 年 7 月住了 1 晚
8/10 不錯
David
家人同遊
2023年7月2日
讚好:整潔度、設施服務和住宿狀況
The cottage was clean and quiet. The location was exactly what we were looking for. I wish the mattress was better. Book it!
David
2/10 很差
Pimjai (Bangkok)
2023年6月15日
Pimjai
於 2023 年 6 月住了 1 晚
10/10 優異
David
2023年5月22日
讚好:整潔度和客房舒適度
David
於 2023 年 5 月住了 2 晚
4/10 欠佳
Dona (Portland)
2023年4月18日
不滿:住宿狀況
This is a nice home and a beautiful location. I slept very soundly as it is quiet and peaceful. Unfortunately, I had two fairly significant challenges. What made these two things especially concerning is that I tried to communicate to the property manager or owner, and never received a response. First, I was never able to connect to Wi-Fi, even though that was advertised as available at this property. Secondly, I think there is an issue with the plumbing in the bathroom. There is a strong odor that appeared to me to be a combination of sewer gas and earth. I am guessing that there may be a serious leak that should be investigated. I would also recommend a deep clean as there are a number of things in the unit that are outdated and not helpful. Lovely place in a great location that just need some TLC. The bathroom odor and Wi-Fi needs attention ASAP and some steps should be taken to provide the guest with a means to communicate with the property manager. Thank you.
Dona
於 2023 年 4 月住了 2 晚
10/10 優異
Linda
家人同遊
2023年4月17日
讚好:整潔度、設施服務和住宿狀況
Great little spot for a country stay, peaceful with a beautiful outlook over the Loch and mountains. You do need a car though but drives around are beautiful