I was impressed at the quality for the price. The only drawback was that there was no complimentary breakfast.
Tom
於 2024 年 12 月住了 1 晚
10/10 優異
Erin
伴侶同遊
2024年12月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The front desk clerk and the bartenders were very friendly. The pool is beautiful. We weren't able to use it this time, but hopefully can come back and use it soon.
Erin
於 2024 年 12 月住了 1 晚
2/10 很差
Gloria
商務旅客
2024年12月6日
讚好:職員與服務
不滿:整潔度和住宿狀況
I had to let the hot water in the sink run for one hour and still only got luke warm water. I was too afraid to take a shower!
The TV channels did not get local stations only if you connect ROKU after a $20.00 cash only deposit. The TV still did not work, ROKU kept reloading every two to three minutes. I waited one hour and went to the front desk to ask for the removal of ROKU and the return of my $20.00.
The Evergreen Garden Club had their Christmas craft show in the Courtyard which had NO heat. Everyone wore their coats for 8 hours. The temp outside was 27 degrees that day.
I paid for breakfast and was told I could not take my food to my room! There was NO heat in the Courtyard and it was 27 degrees outside. What?!
This hotel is not worth the money for all of the inconveniences.
Gloria
於 2024 年 12 月住了 1 晚
8/10 不錯
Brian
家人同遊
2024年12月4日
讚好:整潔度、職員與服務和設施服務
Fusion bar is very convenient, Kim was great
Brian
於 2024 年 11 月住了 3 晚
8/10 不錯
Rich
家人同遊
2024年12月4日
讚好:整潔度、職員與服務和設施服務
Kim was awesome at the fusion bar.
Rooms were great except the hot water took very long to get hot. Rm 234.
Comforter( on bed ) in 232 could use replacing it has a nasty stain.
Disappointed could not get KDKA to watch a
Sporting event. Jill explain there was a contract conflict.
Price & location was great, over all we had a great stay, will use and recommend again!
Rich
於 2024 年 11 月住了 4 晚
4/10 欠佳
William
家人同遊, 商務旅客
2024年11月25日
不滿:整潔度、職員與服務、設施服務和住宿狀況
No internet. No hot water. No working thermostat for heat. Dirty shower room behind door. Worn carpets, thread bare to underlayment.
William
於 2024 年 11 月住了 1 晚
6/10 一般
Robert
伴侶同遊
2024年11月24日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
There was no hot water. I was in the area for same day surgery. Discharged late. Really would have been nice to get a hott shower. Left water run awhile. Only got to lukewarm.
Room was very clean and comfortable.
Hotel showed it's age but not a big deal to us.
Robert
於 2024 年 11 月住了 1 晚
10/10 優異
audra
2024年11月23日
audra
於 2024 年 11 月住了 1 晚
8/10 不錯
Gregory
2024年11月17日
Gregory
於 2024 年 11 月住了 1 晚
8/10 不錯
joseph (prospect park)
家人同遊, 商務旅客
2024年11月15日
讚好:職員與服務和設施服務
The inside courtyard and pool were great. The gentleman at the desk was very friendly. The rooms could use an update or at minimum a very good deep clean.
joseph
於 2024 年 11 月住了 1 晚
8/10 不錯
audra
商務旅客
2024年11月12日
讚好:整潔度、職員與服務和住宿狀況
Comfortable very good price and the staff is unbelievable. They are the nicest people. It's like staying with lifelong friends and family. Couldn't have asked for a nicer group of people to run that place and just because of them I would go back there many many times they they're very clean. The place is nice. It is as little older and in a little rundown on some aspects but nothing you can't live with due to everything else. That is definitely a bonus and very good
audra
於 2024 年 11 月住了 1 晚
2/10 很差
Joseph
伴侶同遊, 寵物同遊
2024年11月11日
讚好:職員與服務和設施服務
I checked in on line. Was told i just need to go in and pick up my key. It literally took almost 5 to 10 minutes to check me in. Plus I prepaid for a suite then told I couldn't have the suite because I had a dog. But I called and was told I could bring my dog. The lady did get me a king room which was appreciated but it was very dated and dusty. I literally had a 4 inch bar for two people to hang their clothes. Turned the water on in the sink and it was a rust color for about 10-15 seconds. The gentleman who checked me in gave me absolutley no direction, not too mention I prepaid and then he charged me again for my stay. Luckily I caught it and the nice lady fixed it for me. I was very disappointed calling ahead to be sure I could have the suite and my dog could come to find out that no dogs allowed in the suites. Overall my experience was not a good one.
Joseph
於 2024 年 11 月住了 2 晚
8/10 不錯
leslie
2024年11月4日
leslie
於 2024 年 10 月住了 1 晚
10/10 優異
Richard
伴侶同遊
2024年11月4日
讚好:整潔度、職員與服務和住宿狀況
Our room was on the inside of the circle of rooms around a large atrium. They had a band in the bar at the edge of the atrium which we could hear when we were trying to sleep. Also there were people talking in the atrium at 4:00 in the morning that were very loud.
The check-in lady, Jill, was very friendly and helpful.
Richard
於 2024 年 11 月住了 1 晚
6/10 一般
David
2024年10月28日
David
於 2024 年 10 月住了 1 晚
10/10 優異
Rich
多人同遊
2024年10月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Jill is always so friendly and helpful at the front desk.
Rich
於 2024 年 10 月住了 1 晚
8/10 不錯
Carl
2024年10月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed the room and the other activities available at the hotel
Carl
於 2024 年 10 月住了 1 晚
8/10 不錯
Abubakar
2024年10月21日
Abubakar
於 2024 年 9 月住了 2 晚
6/10 一般
Chris A
2024年10月20日
Chris A
於 2024 年 9 月住了 1 晚
6/10 一般
Anna
2024年10月19日
讚好:職員與服務
不滿:住宿狀況
It was a quick overnight stay; property was just ok.
The pool was nice, the room was ok - the place needs an upgrade.
Anna
於 2024 年 10 月住了 1 晚
8/10 不錯
Brandon
伴侶同遊, 商務旅客
2024年10月12日
讚好:整潔度、職員與服務和住宿狀況
Parts of the hotel were very outdated, but our room was clean and comfortable. The courtyard area in the middle of the hotel was nice and spacious.
Brandon
於 2024 年 10 月住了 1 晚
10/10 優異
Julie (Lumberton)
家人同遊
2024年10月8日
讚好:整潔度、職員與服務和設施服務
This is where I always stay when I visit IUP. It’s a unique hotel with the giant courtyard in the middle. The bar is a great place to unwind at the end of the night. Sometimes they even have a band! Rooms are clean and beds are super comfy!
Julie
於 2024 年 10 月住了 2 晚
6/10 一般
Cody
親子同遊
2024年10月5日
讚好:職員與服務
不滿:設施服務和住宿狀況
I liked the internal courtyard. The live music and set up was cool, but the room left a lot to be desired. It smelled musty, and the shower would not drain the water. There was also only one easily accessible outlet and none near the bed or night stands. For one night, it was fine, but I probably will not be returning.
Cody
於 2024 年 10 月住了 1 晚
8/10 不錯
Carl
2024年10月4日
讚好:整潔度、設施服務和住宿狀況
It was a nice relaxing stay.
Carl
於 2024 年 10 月住了 1 晚
8/10 不錯
Laura
2024年10月4日
讚好:整潔度、職員與服務和設施服務
The room was quiet and the pool and exercise area were nice. Some parts of the hotel seemed to be a bit outdated. The staff were very helpful as well but I think maybe understaffed. As a non-drinker, I did not have an option for something to drink at the bar after I got in around 7pm.