2/10 很差
Adesola
商務旅客
2023年8月13日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
This hotel is not to be trusted.
I will strongly advise guests not to book this hotel. The hotel refused to honour my fully paid confirmation receipt. The receptionist said that the booking confirmation had not been seen. Therefore, she won't allowed me to stay in the hotel. The receptionist called someone on the phone, whom she called the supervisor. The person insisted that l should pay another fee for the night and they would refund the payment l made online (Hotel.com) whenever it is received. I found that absurd. I have logged my complaint to Hotel.com and am waiting for my payment to be refunded.
Another point that is worth saying is the hotel's location is in a squalor community with terrible roads.
This hotel is not to be trusted. Stay away from the hotel.
Adesola
於 2023 年 8 月住了 1 晚