New property the staff is very professional and helpful during my visit
Donna
於 2024 年 12 月住了 1 晚
10/10 優異
Brittany
2024年12月20日
Brittany
於 2024 年 11 月住了 1 晚
10/10 優異
Jazsper
2024年12月19日
Jazsper
於 2024 年 11 月住了 1 晚
10/10 優異
Philippa
2024年12月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff are friendly and helpful. Rooms clean and quiet.
Philippa
於 2024 年 12 月住了 4 晚
6/10 一般
Chris
2024年12月16日
Chris
於 2024 年 11 月住了 1 晚
10/10 優異
Leroy
伴侶同遊
2024年12月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location on property very quiet and convenient
Leroy
於 2024 年 12 月住了 1 晚
10/10 優異
Zachary
家人同遊
2024年12月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice
Zachary
於 2024 年 12 月住了 1 晚
10/10 優異
Jabari (Decatur)
2024年12月9日
讚好:整潔度、職員與服務和住宿狀況
Great
Jabari
於 2024 年 12 月住了 1 晚
10/10 優異
Jalen
2024年12月3日
讚好:整潔度、職員與服務和住宿狀況
Jalen
於 2024 年 10 月住了 2 晚
10/10 優異
Amer
2024年12月3日
Excellent
Amer
於 2024 年 12 月住了 1 晚
10/10 優異
Yevgeniy
2024年12月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything good.
Yevgeniy
於 2024 年 11 月住了 1 晚
10/10 優異
Mary
家人同遊
2024年11月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Like the hot breakfast
Mary
於 2024 年 11 月住了 3 晚
10/10 優異
Jazsper
親子同遊, 商務旅客
2024年11月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect stay everytime! They accommodate me and great customer service.
Jazsper
於 2024 年 11 月住了 1 晚
10/10 優異
ORALIA
2024年11月28日
ORALIA
於 2024 年 10 月住了 1 晚
2/10 很差
Shirley
親子同遊, 商務旅客
2024年11月24日
不滿:整潔度、職員與服務、設施服務和住宿狀況
One and done. Never again. I played musical rooms. First room, hair balls on the floor, crumbs, hair in shower curtain and some nasty sticky substance on the clean fitted bedsheet. Told staff my room was dirty and asked to be moved to a different room. The second room was worse. Sink was absolutely disgusting. Crumbs on shelves. Floor had never been swept. Area around fridge was really dirty. Fridge door was dirty too. Hair everywhere. After moving to the third room, I decided to just ask for cleaning supplies and clean the room myself. The staff member hesitated and insisted that he would clean the room himself. I stood my ground and just asked for cleaning supplies. He finally granted my wish and all he could give me was microfiber cloths and disinfectant spray. It was late and I honestly had not planned on cleaning my own room when Extended Stay has paid and hired their own cleaning staff. The floors were beyond dirty and soiled. The kitchen area had never been cleaned and they rarely change bedsheets so get ready to either lower your standards and stay in a dirty and highly soiled area or avoid staying here. Personally, I will never ever stay at any Extended Stay again as long as I am living. Extremely disappointed. They pride themselves in having a 10-point cleaning inspection but it is maybe a 1-point at most. I will be disputing this charge with my credit card company as the room charges should have been comp’d since I had to do the work they hire others to do.
Shirley
於 2024 年 11 月住了 3 晚
10/10 優異
Jabari (Decatur)
2024年11月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice
Jabari
於 2024 年 11 月住了 1 晚
6/10 一般
Tracy
家人同遊, 商務旅客
2024年11月19日
讚好:職員與服務
The room I stayed in was cleaned and stocked. Nothing stood out that made it grand place. Some of the towel holders were missing/broken. It met my needs for the one night I stayed.
Tracy
於 2024 年 11 月住了 1 晚
10/10 優異
Laura
伴侶同遊, 商務旅客
2024年11月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service
Laura
於 2024 年 11 月住了 1 晚
2/10 很差
Anyileny
2024年11月17日
不滿:整潔度和住宿狀況
El servicio , la limpieza pésima, habían cucarachas grandes dentro del cuarto , la pared al lado de la bañera tenía moho , dicha que tenía el desayuno incluido cuando haces la reservación y no es cierto. El destino es solo un café y a eso le llama desayuno.
Anyileny
於 2024 年 11 月住了 2 晚
2/10 很差
charity f
家人同遊
2024年11月12日
不滿:整潔度、職員與服務、設施服務和住宿狀況
When we arrive after a sporting event for check in we are met with a small sign at the desk stating that there is no hot water. It was late that night so we agree to stay for the night and check out in the morning. This issue with the hot water has been an ongoing issue for weeks. The hotel would not assist us in any refund. The manager was not on duty and would not answer. There was no information on their website to show that they did not have heat. I was met with uncertainty of how they were properly sanitizing anything without hot water. Also our toilet was not in functioning condition. We could see where they attempted to caulk it but it was unstable and had toilet water leaking at the base.
charity f
於 2024 年 11 月住了 2 晚
6/10 一般
Beatriz
商務旅客
2024年11月12日
讚好:整潔度和住宿狀況
不滿:設施服務
Beatriz
於 2024 年 11 月住了 1 晚
6/10 一般
Ricardo
2024年11月10日
不滿:職員與服務
Housekeeping was extremely noisy starting at 7am!!
They should be more considerate
Ricardo
於 2024 年 11 月住了 2 晚
10/10 優異
Vanessa
2024年11月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I will always pick this hotel over and over every time I travel to Huntsville. The crew is always friendly and accommodating. I will always recommend to my friends and family.