The people at the hotel kept introducing their program or service to you. And even lied about the airport pickup service fee. I asked them if it's cheaper than taking taxi. They said yes and immediately I found out that they over charged so much (20 US), and the normal price is like about 12-15 US! Busted right away!!!!!!
And they kept asking me where I was going next, they want to book bus ticket for me. For 8US, but when you go to any tour agent, it's 4US !!!! Lying again baby!
And the Citadel tour was like 12 USD, but street tour agents offer 10, there's no big difference. They will tell you about the buffet. But trust me, the buffet doesn't worth the price. Get back to the city then eat, it's fine.
When you know they lie, you won't want to deal with them anymore. So annoying. And they give that face when you say no to the program, asking why, and showing that grudging face.