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Huanqiaotou旅館推介

「老板非常细致地做了解释，也很耐心的帮父母做了两天的旅行推荐。地理位置非常有优势，喜欢徒步的，步行距离即可到达最近的西湖景区，民宿周围的景色也宜人。美中不足的是，虽然提前了三周定的两晚，可能因为旅游旺季的缘故，到了以后只剩一间阁楼的房间，所以个子高的老爸觉得有些拥挤。」

「近西湖，交通方便，附近有很多食肆，房間設計有特色」

「lovely little cabin by the west lake, everything is easy to get to, breakfast was great, staff were nice and welcoming」

「什麼都好，就是地點偏僻」

「The room is so small and not like what I’ve seen in the photo 」

「The information on bookers is incorrect, and I spent a fruitless 3 hours trying to find this place in Hangzhou city. The text information doesn’t square with the address. Equally the map shows a false location. There is, I believe, a scam going on here, and ebookers are refusing to do anything about it. The text description and the map shows a hotel location in downtown Hangzhou. The street address however is 50km outside the city. There is an actual Utea Guesthouse...BUT NOT IN HANGZHOU CITY....

「酒店整潔，附近食肆多，價錢不貴，很近靈隱，交通方便」

「Hotel .com 提供的「西瀾小屋」與正確名「栖蘭小屋」全錯，又無中文街名，司機叔叔也無法幫忙。在Google及百度地圖的GPS 帶我入了浙江大學校園裡，使我帶著行李晚上10時摸黑，幸好當地人幫我打電話知道中文街名才跟據百度GPS 找到。房內中央空調，所以其他房間抽煙都傳了我房，加上旁邊裝修渡假屋，一早弄醒。老闆娘友善，叫老闆翌日用車送我們到下一間酒店。抵讚！」

「Convenient location to the nearby West lake and sightseeing points.Good eating and shopping places around.Staff are friendly and helpful.Less than an hour by taxi from the airport.Right next to some hiking trails for exploring.Special and quiet atmosphere in the courtyard.」

「We were very disappointed with them. I make the booking with them this February for our family holiday in July. When I arrive at the hotel at 10 PM , they told me that they did then receive any booking from the hotels.com , they said they had no rooms for our eight people to stay. At that moment, we didn’t have dinner at all. We were very hungry and angry. The staff took about half hour to check my reservations. As a result, he arranged us to two separate guest houses. The conditions were...