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The Upstairs

3.0 star property
Guesthouse in Hualien City, near Hualien Dongdamen Night Market

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Photo gallery for The Upstairs

View from room
Lobby
Desk, soundproofing, free WiFi, bed sheets
Bathroom
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

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Showing 3 of 3 rooms

View all photos for Comfort Double Room, 1 Queen Bed, Park View

Desk, soundproofing, free WiFi, bed sheets

Comfort Double Room, 1 Queen Bed, Park View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Cable channels
Desk
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Double Bed

Desk, soundproofing, free WiFi, bed sheets

Basic Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Cable channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room, Non Smoking, Park View

View from room

Comfort Quadruple Room, Non Smoking, Park View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
2nd Floor, No. 6, Yanping Street, Hualien City, Hualien County, 970

What's nearby

  • Hualien Cultural Creative Industries Park - 12 min walk - 1.1 km
  • Dongdamen Night Market - 20 min walk - 1.7 km
  • Pine Garden - 2 min drive - 1.7 km
  • Tzu Chi Cultural Park - 2 min drive - 2.0 km
  • Port of Hualien - 9 min drive - 7.4 km

Getting around

  • Hualien Station - 16 min walk
  • Hualien (HUN) - 12 min drive

Restaurants

  • ‪周家小籠包蒸餃 - ‬2 min walk
  • ‪邊境法式點心坊 - ‬3 min walk
  • ‪大碗公冰 - ‬2 min walk
  • ‪あめり屋日本媽媽點心坊 - ‬3 min walk
  • ‪金湯達人咖啡 King Tang Coffee - ‬3 min walk

About this property

The Upstairs

Guest house near Hualien Dongdamen Night Market
The Upstairs provides everything that you need. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A water dispenser, tour/ticket information and luggage storage
  • Smoke-free property
Room features
All guest rooms at The Upstairs boast comforts, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels

Languages

Chinese (Mandarin)

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (TWD 200 per day)
  • Limited on-site parking

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: TWD 500

Special check-in instructions

The front desk is open daily from 3:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children 3 and younger are not allowed at this property; all guests older than 3 are welcome
MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: TWD 200 per day
  • Late check-out fee: TWD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

This property does not have any lifts
Children 3 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

The Upstairs Guesthouse
The Upstairs Hualien City
The Upstairs Guesthouse Hualien City

Frequently asked questions

Is The Upstairs pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Upstairs?

Limited spots are available.

What time is check-in at The Upstairs?

Check-in start time: 3:00 PM; check-in end time: 6:30 PM. Late check-in is available during limited hours.

What time is check-out at The Upstairs?

Checkout is at 11:00 AM. Late checkout is available for TWD 500 (subject to availability).

Where is The Upstairs located?

Situated in Hualien City, this guesthouse is within 1 mi (2 km) of Tianhuitang and Hualien Dongdamen Night Market. Far Eastern Hualien Store and Hualien Cultural Creative Industries Park are also within 15 minutes. Hualien Station is 16 minutes by foot.

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The Upstairs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 27 out of 43 reviews
Rating 8 - Good. 16 out of 43 reviews
Rating 6 - Okay. 0 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2023

8/10 Good

YUTA

Liked: Staff & service
よかった
Stayed 4 nights in Jul 2023

8/10 Good

Ta-Wei

乾淨地點好
全程沒有碰到房東，完全使用電子門鎖與感應門卡來完成入住，對於不喜歡接觸人的旅客是件好事。 整潔度很好，唯獨的缺點是廁所缺少放東西的地方，洗澡時自己帶的洗髮精與肥皂沒有地方放(但是民宿的牆上是有固定式的沐浴乳與洗髮精可以用)。
Stayed 2 nights in Jun 2023

10/10 Excellent

Huichun

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2022

8/10 Good

Yi Rou

Stayed 2 nights in Jan 2022

10/10 Excellent

Chia-Fen

Stayed 1 night in Nov 2021

8/10 Good

Cheng-Min

最可惜的部份是沒有乾濕分離，所以使用上有點不方便，很容易整個浴室都濕了
Stayed 2 nights in Apr 2021

8/10 Good

HanYing

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

房間乾淨且舒適，惟獨衛浴空間有排水管氣味，但整體是很棒的住宿體驗。
Stayed 1 night in Mar 2021

10/10 Excellent

Ting-Tsan

樓上民宿值得再入住
很幸運的在入住期間沒有遇到其他房客，獨享了二樓的公共空間。民宿整體質感優越，睡床品質良好，位置方便。
Stayed 1 night in Mar 2021

10/10 Excellent

HUI YEN

很棒
環境很乾淨，舒適度佳
Stayed 1 night in Mar 2021

10/10 Excellent

KANG HSIANG

Stayed 1 night in Feb 2021

8/10 Good

Cheng Nan

Stayed 1 night in Feb 2021

10/10 Excellent

CHIA YON

Stayed 1 night in Feb 2021

8/10 Good

Jia shyen

需要爬樓梯的民宿 沒有附早餐，但附近有早餐店 廁所沒有什麼地方可以擺東西
Stayed 1 night in Feb 2021

8/10 Good

Ching-Ting

Stayed 1 night in Feb 2021

10/10 Excellent

FangYu

環境舒適清新， 老闆的服務也很周全且和善， 鄰近夜市，值得入住。
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2021

10/10 Excellent

TSAI

整體環境乾淨地點好，唯獨廁所乾濕分離，但是沖澡間沒有門有點不方便吧，下次會考慮回住喔，態度也都很好👍
Stayed 2 nights in Jan 2021

10/10 Excellent

Tzu-Ling

Stayed 2 nights in Dec 2020

10/10 Excellent

SHIHCHUNG

床很舒服
床很舒服
Stayed 1 night in Nov 2020

8/10 Good

SHAU WEI

Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

非常棒
乾淨舒服，窗外公園景很漂亮，地點很棒！
Stayed 4 nights in Nov 2020