It was dirty. As soon as you walk into the room, smells like cigarettes were just smoked in there. Room carpets were stained and had marks from liquid that had poured a while ago. Toilet kept on getting clogged and it also had no toilet tissue holder. Phone in the room was not on/working so I had to contact the front desk via personal phone which made things difficult.
Adekunle
於 2024 年 6 月住了 2 晚
4/10 欠佳
Seth
2024年6月22日
讚好:職員與服務
不滿:整潔度和住宿狀況
Seth
於 2024 年 6 月住了 1 晚
10/10 優異
Michael
2024年6月20日
讚好:設施服務
Good place
Michael
於 2024 年 6 月住了 4 晚
2/10 很差
Ivica
2024年6月18日
不滿:整潔度、職員與服務和住宿狀況
Dirty
Unsafe
My workers truck got stolen
Ivica
於 2024 年 6 月住了 9 晚
2/10 很差
Latoya
2024年6月16日
讚好:整潔度和職員與服務
不滿:住宿狀況
I room smelled horrible due to the air conditioning leaking onto the carpet. I could not even get another room due to then being sold out. I would really like at least half of my money back.
Latoya
於 2024 年 6 月住了 2 晚
8/10 不錯
Daniel
商務旅客
2024年6月15日
The parking lot is not that neat and flat. The entrance is flooded every time it rains.
Daniel
於 2024 年 6 月住了 10 晚
10/10 優異
Siddiqur
家人同遊, 多人同遊
2024年6月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fronrndesk people are very professional and friendly. We enjoyed our stay there.
Siddiqur
於 2024 年 6 月住了 1 晚
10/10 優異
Naleijah
家人同遊
2024年6月14日
讚好:職員與服務和住宿狀況
不滿:整潔度
We had to open the sliding doors ourself , and the key card reader for the other door did not work .
Naleijah
於 2024 年 6 月住了 1 晚
2/10 很差
Lucas
2024年6月12日
不滿:整潔度、職員與服務和住宿狀況
This place is cheap for a reason.
Lucas
於 2024 年 6 月住了 5 晚
2/10 很差
Jordan
2024年6月10日
不滿:整潔度和職員與服務
The property had no electricity because of the storm and told the guest to contact the third-party to get a refund The third-party was saying they had to get a hold of them. to know if they could give a refund? And this third-party is saying they Could not reach them at all for two weeks and now that they’re being able to reach them the property is saying they’re not giving a refund and it’s been a month now they just want me to forget about it. That’s a lot of money like $600 because was separate it was two separate rooms.
But you gave everybody else a refund, but tell me to my face to contact the third-party and third-party is giving me this runaround expecting me to just forget about it for a month. Don’t contact me back for four or five days to begin with.
Wish I could attached pictures
Jordan
於 2024 年 6 月住了 1 晚
6/10 一般
Natalie
伴侶同遊
2024年6月7日
讚好:職員與服務和設施服務
It was a good stay it said breakfast so I expected there to be hot food but all they had were waffles and cereal to eat along with fruit not sure if it’s different during the weekends or not . Wish they had eggs or sausage, bacon and there drink machine was out I assume since they had a little fridge with Sunkist orange juice to grab and pour. Liked the pool it was clean
Natalie
於 2024 年 6 月住了 2 晚
2/10 很差
Thierry (Haslet)
家人同遊, 親子同遊
2024年6月4日
不滿:整潔度、職員與服務、設施服務和住宿狀況
SCAM!!! I showed up to check in at the front desk. They told me that they had no hot water in the building and were working on fixing it. About an hour later when I was trying to figure out what to do, they called me to tell me that because of water issue they are not going to charge me and will get my refund from the third party through which I booked my stay. Guess what, I was charged for the full stay and expedia customer service is refusing to refund me.
By the way, this was the last time I use also expedia after over ten years of loyalty.
Thierry
8/10 不錯
Nakisha
2024年6月2日
讚好:整潔度和職員與服務
不滿:住宿狀況
Nakisha
於 2024 年 5 月住了 2 晚
2/10 很差
Jordan
伴侶同遊, 寵物同遊
2024年6月1日
不滿:職員與服務、設施服務和住宿狀況
Was not a good time to be reviewing hotel because was during a tornado and no electricity for that who area of Houston not just hotel except every where else had generators
Jordan
於 2024 年 5 月住了 1 晚
6/10 一般
Yanilka
多人同遊
2024年5月30日
讚好:職員與服務
不滿:住宿狀況
.
Yanilka
於 2024 年 5 月住了 3 晚
4/10 欠佳
Karen
伴侶同遊, 商務旅客
2024年5月28日
不滿:整潔度和設施服務
No habia agya caliente
Karen
於 2024 年 5 月住了 1 晚
10/10 優異
Maria
2024年5月27日
Maria
於 2024 年 5 月住了 1 晚
2/10 很差
Shafaq
伴侶同遊
2024年5月26日
不滿:整潔度、職員與服務和住宿狀況
Staff was not helpful at all. We arrived around 8pm and they couldn't check us in due to power outage from a tornado the day before. We were not notified about the power outage even though we have made the reservation few weeks ago. They couldn't even help us transfer our reservation to a different hotel that could provide us with a room or help us find another hotel nearby. We were completely left stranded without a place to spend the night.
Shafaq
於 2024 年 5 月住了 4 晚
2/10 很差
Thiên
2024年5月25日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I booked on the expedia app in those days without power. The property did not notice me that they do not have power. I booked then I could not stay. I asked to refund but no response about it. Suck!!!!! I lost 70 bucks for nothing.
Thiên
於 2024 年 5 月住了 1 晚
10/10 優異
Sophie (Baytown)
2024年5月23日
Sophie
於 2024 年 5 月住了 1 晚
2/10 很差
Jonathan
2024年5月21日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Staff was not helpful
Jonathan
於 2024 年 5 月住了 5 晚
2/10 很差
hardy
2024年5月20日
hardy
於 2024 年 5 月住了 2 晚
2/10 很差
David
2024年5月20日
不滿:整潔度和住宿狀況
David
於 2024 年 5 月住了 1 晚
2/10 很差
mario
家人同遊
2024年5月20日
不滿:職員與服務、設施服務和住宿狀況
La propiedad no tenía servicios y ni quisieron reembolsarme el dinero de mi reservación, o cambiar la fecha