The “automatic lock” system of the door is broken, and every ten minutes, there is a sound similar to the door being unlocked. At first, we were terrified, thinking someone was trying to open our door. The first night, we couldn’t sleep at all because of the noise. The next day, I asked for it to be repaired, but no one came all day. That evening, someone came to check but said they couldn’t fix it and would call a technician the next day. However, six nights passed, and no one came to repair it. Eventually, we had no choice but to get used to it.
The room is right next to a busy street, so it gets extremely noisy if the windows are not closed.
Also, we booked the room for four people, but housekeeping only provided two towels every other day. If we wanted extra towels, we had to call the housekeeper, and it would take half an hour for them to deliver. In terms of service, I’d give it 2 stars.