The shuttle bus driver in the morning of 26 August is not good. He is not proactive to help guest on luggage. I took two big luggages from lobby to the bus, which I suppose it should be his work. But he did helped me moving the luggages from the bus door onto bus. I would much appreciate if he could starting his help from lobby.
Haiyun
於 2024 年 8 月住了 1 晚
10/10 優異
Qiubo
2024 年 4 月 7 日
讚好:整潔度、職員與服務和住宿狀況
From away airport is close to
Qiubo
於 2024 年 4 月住了 1 晚
8/10 不錯
Yen-Ching
2024 年 2 月 9 日
讚好:整潔度和職員與服務
Yen-Ching
於 2024 年 2 月住了 1 晚
10/10 優異
?
家人同遊
2024 年 1 月 27 日
讚好:整潔度、職員與服務和住宿狀況
態度可親
?
於 2024 年 1 月住了 1 晚
2/10 很差
Isaac
2023 年 8 月 29 日
Isaac
於 2023 年 8 月住了 1 晚
8/10 不錯
Liling
家人同遊
2022 年 7 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
希望游泳池延长开放时间到晚上九点
Liling
於 2022 年 7 月住了 1 晚
8/10 不錯
YenTing
商務旅客
2022 年 7 月 3 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YenTing
於 2022 年 6 月住了 1 晚
6/10 一般
les
家人同遊
2025 年 7 月 6 日
讚好:設施服務和住宿狀況
Good location, near the airport with shuttle.
Did find several bugs, but it is located in the tropics.
les
於 2025 年 7 月住了 2 晚
4/10 欠佳
Wenceslao
親子同遊
2025 年 7 月 5 日
不滿:整潔度和設施服務
Hotel charges extra hidden fees that guess were not aware of at the checkout.
It is hard to get to this property. You have to go back in to the airport to reach it. No matter what direction we came, Google routed us around the Post office or into the terminal going round and round. The Best Western Plaza hotel is better for amenities and location that is easily accessedl. We thought we would try something different and will be going back to the Plaza on future quick trips to Oahu. For a nearly $30 resort fee they give you a ticket for 2 free drinks at the bar, but no water bottles in the room. It would be nice if you could get two bottles of water as an option. Aside from coffee in the room, that's all you get for your $30/nt resort fee. Parking is another $30-40. As we left the Front desk for our room the hallways had a bad smell which was combined with heavy air freshener use. Dark elevators. You could feel the springs on the side of the bed when getting in and out of bed. Do not recommend, even if just for one night.
Luana
於 2025 年 6 月住了 1 晚
2/10 很差
Robert
伴侶同遊
2025 年 6 月 30 日
不滿:整潔度和職員與服務
When arriving to the hotel we were met by a very rude women, Suzy, behind the desk. She had an attitude about everything especially when we had questions. The room itself was not anything special, Adequate at best. I would not recommend this property to anyone as it may seem appealing by it’s convenience and its initial low price, but after several extra fees that are mandatory plus parking it’s price almost doubles.
Robert
於 2025 年 6 月住了 1 晚
2/10 很差
Dan Calin
親子同遊
2025 年 6 月 28 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Considering that is probably the oldest hotel on the block I expected more from it.Hotel is in poor condition and hasn’t been upgraded in a while probably the 90’.
I rented this for 10 days because of the geolocation traveling all around the island and having a car rental from the airport.
However the parking is 45$/day😂and I suggest not using their parking. I parked easily on public road Koapaka St(between Shell&McDonald’s)for all my stay well lit area with traffic and FREE 5min walk from the hotel.
Beds are terrible. Came back with a back pain. Beds are old school and not comfortable at all.
For my baby they gave me the worst baby crib ever.. looked like 1945 leftovers.. so I ended up getting my baby to sleep in bed with me+they knew in advance that I have a baby and they got me a room by the bar&pool side with music and karaoke and ended up moving to a different room.
Paid loads of money and breakfast is not included.. they charge 25$ per person for some oatmeal’s,eggs,tea,coffee etc😂( again I suggest McDonald’s 5$)
Dan Calin
於 2025 年 6 月住了 10 晚
6/10 一般
Craig
家人同遊
2025 年 6 月 28 日
讚好:設施服務
I wouldn’t recommend this property to anyone. Rude staff, unexpected fees at check in. The rooms were so noisy up until midnight. Room was clean
Craig
於 2025 年 6 月住了 1 晚
6/10 一般
Jun
家人同遊
2025 年 6 月 28 日
讚好:整潔度和職員與服務
不滿:住宿狀況
The hotel is old and has the old smell. It’s also has lots of noise.
Jun
於 2025 年 6 月住了 1 晚
6/10 一般
Josephine
2025 年 6 月 25 日
讚好:整潔度和住宿狀況
不滿:職員與服務
Everything went well except for when we checked in especially when I had paid for breakfast for 2 but somehow the service lady told us that breakfast was not included in our reservation when I did ask her twice that it should have been included.