I would give this place 5 ⭐️ for a motel. Obviously this is not an all inclusive five star resort but for a motel it’s in the top, as I’ve stayed at a variety of resorts/hotels/motels to provide a true honest rating. Customer service far exceeded my expectations from BEGINNING of my check in till the end. The property contacted me prior to ask what time I was checking in and my reservation change on hotels.com didn’t update properly to postpone a day and they were happy to change it. Easy communication with text message, and offering a call back number if necessary. Property kept clear and polite communication with me throughout my day and I was going to be checking in very late (after 2 A.M.). I was given instructions for a lock box my key would be in and a contact and number if I had any issues. Property vibe is unique and corkey, unlike any other property I passed by in the town of Holbrook. Came into a super comfortable and clean, original decorative room, with the heat turned on (it was cold outside), microwave and fridge, and a shower with great water pressure and temperature. Ended my night with a comfortable bed. Extra perks of this motel is that they have Netflix available as well as it’s super close to Petrified Forest 🪲🌳