The view from room was not as good as expected. We could see some green plants and nothing else. The room was much smaller than the onsen resort I lived in before.
The service was less than satisfactory compared to my past experience. Check-in time was long. Receptionist who spoke Mandarin was a bit impatient and inexperienced.
For the meals, buffet dinner was a disaster. If you were not a fried food lover, please do not choose to have dinner here. I care about the taste rather than the variety. The fried food were not attractive. There were fried chicken, fried vegetables, fried shrimp, fried oyster etc. Sadly, sushi were not fresh. Dessert and icecream were not tasty. I expect something freshly grown in Hiroshima would be served but it did not.
The wall were thin and noisy at night time. Outdoor onsen 2/F has no view. My friend said 3/F could see a bit from the windows.
It is merely a 2.5-star hotel. No one would make the beds when you are having dinner. Staff in the restaurant were standing near you but without any smile. It seems to be quite uncomfortable dining experience.
真實旅客
於 2018 年 4 月住了 1 晚
8/10 不錯
真實旅客
2018年4月30日
讚好:職員與服務、住宿狀況和客房舒適度
new and modern hotel
New hotel with reasonable room price.
Food in buffet style in average standard.
Need to walk around 10 min from the pier while near to the shops.
Perfect base to explore Miyajima. Close to everything. Facility was clean. Rooms were roomy but I can hear people in the room above me stomping at night.
Giovanni
於 2024 年 11 月住了 2 晚
6/10 一般
Ralf
家人同遊
2024年12月5日
讚好:整潔度和職員與服務
不滿:住宿狀況
The climb up the front of the hotel is dangerous. Large crack at bottom of slope. Very difficult pulling suitcases up the short slope. Too much space between stepping stones. Carpets in hallways need to be replaced. Hot water heating pot top is broken and there a large gouge in the door separating the bath from the main room
Ralf
於 2024 年 12 月住了 2 晚
10/10 優異
Thomas
2024年12月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
a little on the expensive side, but understandable considering the spacious room and stunning location. great view of the island and itsukushima shrine.
Thomas
於 2024 年 11 月住了 2 晚
8/10 不錯
katsuya
伴侶同遊
2024年11月29日
讚好:整潔度、設施服務和住宿狀況
夕食がお願い出来なかったのが残念でした。
katsuya
於 2024 年 11 月住了 1 晚
10/10 優異
Denisse
2024年11月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Es un hermoso hotel, la atención del personal excelente y la comida súper bien.
The resort seems to have been built to a high standard, has some lovely spaces and rooms. We really loved the room that we stayed in, and it had lovely features.
It was a shame that the private baths were under construction and were not available for use.
There was a great selection of food, but the quality was noticeably lower than our experience across other venues across Japan, especially considering the price of this establishment.
We did interact with some lovely staff, and some others who were extremely disinterested in us / saw us as a bother.
The surrounding area was phenomenal, with amazing sites and experiences. We felt very safe in the area.