Clearly there has been investment into the front exterior, foyer, bar and lounges.
Unfortunately the room was tired looking. Paint peeling off the bath, ceiling needs painting, noisy floor boards and doors that don’t close quietly, with resulted in a poor nights sleep.
There aren’t a great deal of hotels in Hereford, so this one has no excuse for being so much better.
No warm welcome/smile from reception, pretty much just handed a peace of paper with all the necessary details on, lazy approach.