PROS:
*Staff is friendly, knowledgeable, easy to contact, quick responding to requests
*Check-in was quick, easy access parking, close entry from parking to room, well lit parking lot
*Front desk was lenient on check out time per request (thank you!!)
CONS:
*The included stop-and-grab breakfast wasn't that fresh and the area needs to be wiped down much more frequently
*The room looked like it was in mid-cleaning stage-no sheets, blankets, pillow cases. No towels, wash cloths, or toilet paper. There was still hair in the shower and a very dirty towel hanging on the hook. The carpet needed vacuuming and there were streaks of liquid on the TV screen.
*Based on just the room I rented the place needs some minor renovations--repaint the peeling walls in the bathroom, replace the noisy funny sounding air conditioning unit (it was cold tho!), notice & replace things like the broken tissue box. And possibly rearrange the furniture so that there is room to sit at the desk without blocking the isle and touching the bed behind you!
This hotel's rate was the highest of all the similar hotels available that night on Hwy 441--honestly, it would only take a bit of repair and maintenance effort, a bit of a more aggressive cleaning policy, and some attention to extra detail to bump the current 3 star rating (3.9 exactly) way up!