The staff at the front desk was rude,the pool was out, they had days to tell there customers about the pool being out! The front door glass was dirty, it never got cleaned the three days I was there. The carpet was filthy, this is what the customer sees when they come in the front door. Our room was dirty, they were candy wrappers in the night stand, food crumbs by the bed on the floor, the bathroom door had dirt on it.dirt on the floor at the elevator landing! That never got vacuum the whole time I was there!!! Thank you