Nice clean and good customer service. It would be better if they can let us know about the hot water system earlier.
ZH
於 2018 年 3 月住了 1 晚
10/10 優異
Jill (Palmerston North)
2018年4月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great premises. Well equipped with everything you needed
Jill
於 2018 年 3 月住了 2 晚
8/10 不錯
真實旅客
2017年4月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A lovely stay
Carol was welcoming and we can recommend this motel. The only downside was that being in a roadside unit, we could hear the traffic noise.
真實旅客
10/10 優異
ian & Tammy (blenheim )
2017年4月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great service !
Very welcoming and accommodating , very helpful with finding places to eat and advice on cycle tracks , plus let us use room after caught in thunder storm cycling to change and clean up !!!
ian & Tammy
6/10 一般
PeeJay (Christchurch NZ )
2017年4月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable and clean rooms
Mostly my stay was pleasant with a comfortable bed and clean facilities. However I did experience two unfortunate events in that my breakfast was not delivered on 2 out of the 3 days and I had to ring reception to remind them; unfortunately I could not raise anyone on the number stated in the room information and had to try several times.
Then I could not get any hot water at the shower and despite assurances that this would be rectified the following morning, it was not and I had another cold shower on that day. (Apparently room service staff put all the water mixers at the mid-point and they say I had it set at cold; however I certainly did try all angles – believe me I wanted that warm shower!)
Both issues were dealt with sincerely by staff with them apologising and doing their best to rectify the situations. However due to the fact that both scenarios occurred twice, I felt in hindsight that it would have been decent to be offered a token discount. I wasn’t and when I raised it with them via email, they were a bit defensive; which was a shame as they seem to be lovely people and I am sure they want their business to be the best it can be. However they have since offered me a refund for one breakfast and I accept that and thank them for it. In saying all this, I would still recommend this facility as a comfy and pleasant place to stay for a few nights. I am hopeful that my experiences won't be yours and that you will enjoy your stay at this facility.
PeeJay
10/10 優異
真實旅客
2017年3月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
modern clean and tidy. The host was friendly and helpful and went over and above what was expected.
真實旅客
10/10 優異
John
2017年2月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
John
10/10 優異
Hastings stay (nz)
2017年1月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Awesome stay
Awesome room friendly staff would recommend this motel.
Hastings stay
8/10 不錯
Adsta (Wellington)
2017年1月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
great place and value
really enjoyed my stay, slept well and lovely simple service
Adsta
10/10 優異
Chris (Waikanae)
2017年1月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Close to everything in the Hawkes Bay
Very clean.Central to everything.Owner very helpful.
Chris
10/10 優異
Retired couple (Wellington)
2017年1月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Convenient
Only stayed one night as visit was for a funeral but found the site very convenient and just what we required.
Retired couple
8/10 不錯
Megan
2017年1月22日
讚好:整潔度、職員與服務和住宿狀況
Clean and comfortable.
Megan
8/10 不錯
真實旅客
2017年1月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Handy to all city spots
Spotlessly clean, comy beds, friendly place :) Thanks for a lovely welcome!
真實旅客
8/10 不錯
Jin
2016年11月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice clean motel with spa
Very friendly service and in-room spa was nice
Jin
8/10 不錯
Rebecca
2016年2月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Rebecca
8/10 不錯
Georgie (New Zealand - Bay of Plenty)
2015年1月1日
讚好:整潔度和職員與服務
Facilities: Unpretentious; Value: Reasonable; Service: Professional, Friendly, Courteous; Cleanliness: Pristine;
Good shopping close at hand.
MODERN,CLEAN,WELL PRESENTED ROOM,FREINDLY STAFF,VALUE FOR MONEY
moyzee
10/10 優異
Amy (New Zealand - Hawkes Bay)
2014年4月8日
讚好:整潔度、職員與服務和住宿狀況
Value: Affordable;
Amy
10/10 優異
Donald (New Zealand - Auckland)
2013年12月19日
讚好:整潔度、職員與服務和住宿狀況
Donald
8/10 不錯
Christine (New Zealand)
2013年11月3日
Christine
6/10 一般
4 Patutahi Golfers
2013年8月4日
讚好:整潔度、職員與服務和客房舒適度
Comfort Inn
Very helpful people and willing to please. Room comfortable and suited needs
4 Patutahi Golfers
8/10 不錯
真實旅客
2013年4月7日
讚好:整潔度、職員與服務和客房舒適度
A
Beds were comfortable just thing were wearing out carpet a bit grubby frypan worn out plates a bit scratched over all good just need upkeep
真實旅客
10/10 優異
Rick (British Columbia, Canada)
2013年2月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful relaxing stay at the Fairmont in Hasting
From Canada, stopped over for 2 nights.
Very clean, comfortable and quiet.
Close to amenities in Hastings and about 15 minutes from Napier.
Way less expensive than Napier.
Try it. You'll like it.