Hotel did not have a room when we arrived. When we showed the booking confirmation, they said to get a refun from orbit. Terrible experience!
Kristina
於 2024 年 5 月住了 1 晚
10/10 優異
Lauren
家人同遊
2024年3月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Loved our stay here
We were surprised by having to walk from the street into the alley for the hotel, but was later grateful for the quietness of the location. Henry was super helpful in helping us choose a Ha Long Bay cruise, as well as any other transportation needs. We also love the complimentary breakfast which includes phở gà as well as a buffet. We would recommend this place to our family and friends.
Lauren
於 2024 年 3 月住了 5 晚
8/10 不錯
Olivier
伴侶同遊
2024年3月3日
讚好:整潔度和職員與服務
Good
Olivier
於 2024 年 2 月住了 3 晚
10/10 優異
Donald
家人同遊
2023年12月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was wonderful and especially Anna who was the star going above & beyond to make sure we were enjoying our stay there. She helped us book tours, gave us recommendations & helped organize things for us. Whenever we had a question she was quick to assist.
Had a wonderful time in Hanoi and loved staying at this hotel.