Great spot, and truly excellent help and service from the staff, but let down by the tired fittings and specification in the bedroom and bathroom which isn’t up to a few others of the same price and caliber in Hanoi we stayed in.
Guy
於 2024 年 10 月住了 2 晚
10/10 優異
Shintaro
2024年10月11日
讚好:整潔度、職員與服務和住宿狀況
Shintaro
於 2024 年 10 月住了 3 晚
2/10 很差
Mousumi
多人同遊
2024年3月29日
不滿:整潔度、設施服務和住宿狀況
I was in room 401 and it was terrible with small ants in the table, on the sink and a baby cockroach in the shower. I checked out after 30 minutes of checking in found another hotel to stay. The hotel is old, tired and perhaps used to operate under another name as all the towels and floor mat had hotel Grace on it. The towels didn’t look clean and had a grey tinge to it. The shower taps were rusty and there was black mold in the corners of the shower. There was no place to put any toiletries in the shower so I had to put the shampoo, shower gel on the floor. There is no safe in the room. Overall the description provided by the hotel online is misleading and inaccurate.
Our family enjoyed our stay at La Flora in Hanoi. The staff were superb-always happy and ready to assist the guests. Breakfast had a variety of hot and cold options. The rooms were cleaned and modern. Cici booked our excursions to Ninh Binh, Ha Long Bay and also arranged airport pickup and drop-off. Cici made it stress free for us. Thank you for making our visit a fun and memorable one!
Ivy
於 2023 年 6 月住了 4 晚
10/10 優異
hideyuki
2023年5月28日
讚好:整潔度、職員與服務和住宿狀況
hideyuki
於 2023 年 5 月住了 11 晚
10/10 優異
David
伴侶同遊
2023年5月23日
讚好:整潔度、職員與服務和住宿狀況
The room was clean and very comfotable. The breakfast was fresh and ample, and the coffee was better than other places we stayed.
The staff was especially helpful and courteous.
David
於 2023 年 5 月住了 2 晚
4/10 欠佳
veronica
家人同遊
2023年5月21日
不滿:整潔度、職員與服務和住宿狀況
El hotel no está bien cuidado. El personal del hotel no fue servicial. El hotel no tenía el desayuno en el mismo edificio, era en otro hotel del grupo, había que caminar por la calle para llegar al desayuno.
veronica
於 2023 年 5 月住了 2 晚
10/10 優異
Ujigawa
2023年5月5日
讚好:整潔度和職員與服務
Ujigawa
10/10 優異
Nami
伴侶同遊, 多人同遊
2023年4月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice stay Thanks team and ms Cici booked us some trips to Halong and Ninhbinh with amazing value.
Nami
於 2023 年 4 月住了 1 晚
10/10 優異
Thao
家人同遊
2023年3月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very helpful and a good resource for tourists. They are honest and communicate well. We had a great stay👍