The resort area (not the hotel) is under renovation, all restaurants & shops are closed except 2-3 restaurants & a Starbucks, really limited choices of food or only dine in hotel, while the hotel restaurant only provided Chinese cuisine, not even Asian & don't mention Western.
Buffet breakfast provided was not quite a 4-star hotel standard, same dishes for all 3 days I have stayed. Taste was nothing impressive. Breakfast area is just next to hotel lobby, no staff to handle the guests especially young children even they were running & yelling around...
Staff are in fact very friendly, have tried their best to answer questions & enquires, yet were unable to answer or provide accurate information, for example they told me to simply buy a shuttle bus ticket to wetland park at tourist center which no need to buy entrance ticket; but the cashier refused so that shuttle bus & park entrance ticket are tight-in.
The best thing I like is there are quite a few books which guests can borrow to read at their rooms.
Kin Tung Crystal
於 2018 年 5 月住了 3 晚
10/10 優異
Chun To
2017年8月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
excellent service
pretty nice hotel with their front desk, will stay there next time.
I live in the room try to be Chinese but the fact that the design not following the fengshui as design of house of Chinese, the impression of food quit good, the bath tug is good thing to facilitate.
It is better enjoy the present state of quiteness, sleeping in a big bed