the carpets were not clean. the pictures online are misleading. the breakfast options are limited. don't get fooled by the free breakfast offer. i didn't have wifi connection the first 2 days of my stay. the rooms were very hot and the AC monitor is all in chinese. communication was very difficult with employees because they didn't speak english. I had a problem with my Ac and called the front desk several times, and since the employee couldn't understand me, he disconnected the line. I kept calling but no response and had to go down to the reception and notice the phone line was disconnected. and they had no remoarse about it.