I loved the convenience of the check-in and check out process
Nicholas
於 2025 年 2 月住了 2 晚
8/10 不錯
Ray
家人同遊
2024 年 11 月 5 日
讚好:整潔度、設施服務和住宿狀況
(positive) It was very quite / clean with a retro 70's design in a basement w/ windows, A short walk to the arena and a beautiful downtown to stroll in w plenty of options for dinning. (negative) I am not a high tech person. I prefer a lobby and staff not on the phone asking for HELP on how to get in the building along with no free parking available (except on the street between 6pm-8am M-F. weekends) good luck.
Ray
於 2024 年 11 月住了 1 晚
10/10 優異
Kathryn
商務旅客
2024 年 10 月 23 日
讚好:整潔度、住宿狀況和客房舒適度
Kathryn
於 2024 年 10 月住了 1 晚
10/10 優異
Christopher
商務旅客
2024 年 10 月 4 日
讚好:整潔度、職員與服務和住宿狀況
Such a lovely spot! I will definitely be back the next time I find myself in Grand Rapids.
Christopher
於 2024 年 9 月住了 4 晚
10/10 優異
Matthew
2024 年 5 月 31 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Extremely clean room, nice setting for two but due to the size I wouldn’t necessarily travel with more than that. Great tv, closet and definitely a prime location
Matthew
於 2024 年 5 月住了 2 晚
2/10 很差
Stephen
2024 年 5 月 4 日
Stephen
於 2024 年 5 月住了 1 晚
10/10 優異
Gustave
2024 年 3 月 27 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful room, comfortable be, no staff
Beautiful room, self-service - no lobby or staff - no room key - all punch codes, the most comfortable bed I have ever slept in. nice coffee maker.
Gustave
於 2024 年 3 月住了 2 晚
10/10 優異
Amy
商務旅客
2024 年 3 月 25 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Night Sleep
I enjoyed staying in this boutique hotel in historic Grand Rapids. I will definitely return in the future.
Amy
於 2024 年 3 月住了 1 晚
10/10 優異
Matthew
伴侶同遊
2024 年 2 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was an excellent stay. The rooms are clean and each one is locked via keypad, so no having to worry about keys or cards you may lose.
The facilities are great, and there is plenty to do and experience around the Finnley in downtown GR.
The only gripe my wife had was the pillows and bed were not to her liking. Otherwise, everything was great.
Matthew
於 2024 年 2 月住了 2 晚
10/10 優異
Ibrahim
2023 年 10 月 5 日
讚好:整潔度、設施服務和住宿狀況
Very beautiful layout. Nice.
Ibrahim
於 2023 年 8 月住了 2 晚
10/10 優異
Thelma
2023 年 9 月 26 日
讚好:整潔度、職員與服務和住宿狀況
Thelma
於 2023 年 9 月住了 1 晚
10/10 優異
Jeff
2023 年 8 月 26 日
Jeff
於 2023 年 8 月住了 1 晚
6/10 一般
Nate
2023 年 6 月 5 日
讚好:整潔度、職員與服務和住宿狀況
AC needs fixed
The room was nice, but there was a problem with the air conditioning, which made sleeping uncomfortable. We set the AC at 70, then 68, but the room temperature remained at 77 or 78 throughout our stay. During a summer day, that was much too warm.
Nate
於 2023 年 6 月住了 1 晚
10/10 優異
Jennifer
家人同遊, 伴侶同遊
2023 年 5 月 8 日
讚好:整潔度、職員與服務和住宿狀況
We’ve stayed there several times and have always had the best experience! So close to venues and restaurants…this trip, I had to utilize their first aid kit, which surprisingly they had!! Would highly recommend!
Jennifer
於 2023 年 5 月住了 1 晚
6/10 一般
Adam
家人同遊
2023 年 4 月 30 日
讚好:整潔度、職員與服務和住宿狀況
Coffee machine was broken.
Adam
於 2023 年 4 月住了 1 晚
10/10 優異
Robert
2023 年 4 月 17 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Robert
於 2023 年 4 月住了 1 晚
8/10 不錯
Jeremiah
2023 年 1 月 3 日
Jeremiah
10/10 優異
Nicholas
2023 年 1 月 2 日
讚好:職員與服務、設施服務和住宿狀況
Nicholas
10/10 優異
真實旅客
2022 年 11 月 21 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2022 年 11 月住了 1 晚
10/10 優異
Terry
商務旅客
2022 年 9 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice stay. My unit was street level. Thought it was going to be loud, but it wasn't. Room was modern and thought out. Cool decor. Big shower. Big bed. Blinds are operated with a remote. Quiet in the hallways and easy access to the building. Take Note: there is no front desk or staff on duty at night. Make sure you receive your passcode prior to arrival. Also, there is no parking. I used the Monroe parking garage just 100 feet from the stay. Cost $60 for 2 days. Also, you are very close to many restaurants and bars. Area seems safe to me, but I didn't venture out aft midnight. I will stay here again.
Terry
於 2022 年 9 月住了 2 晚
10/10 優異
Melina
商務旅客
2022 年 7 月 27 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Parking was easy to access, the building was quiet, the room was very nice. I would stay here again.
Melina
於 2022 年 7 月住了 1 晚
10/10 優異
Jade
多人同遊
2022 年 7 月 20 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jade
於 2022 年 7 月住了 1 晚
2/10 很差
Monique
伴侶同遊
2022 年 7 月 18 日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
I booked the Finnley Hotel for my husbands birthday. Our checking-in experience was TERRIBLE!!!! The property is listed as a hotel but it’s more like an Air BnB. When I booked my reservation through Expedia I received a text message on July 4th asking me to complete an arrival form to confirm my stay on July 16. I completed the form and received no other messages explaining ANYTHING. When we arrived we couldn’t get into the building. I called Expedia and they got in contact with the Company….Mitten Housing. The customer service representative from Mitten House was very unprofessional. She indicated that they placed the instructions in my Expedia account in which wasn’t true. I asked her to please send it to my email address because I never received anything.She sent me two different emails. The first email had a code for the building door. The second email consisted of instructions about the Roku, blinds and other amenities. While I was still on the phone with Mitten Housing I asked her to please confirm what room my husband and I would be staying in. Her response was “I can’t tell you the instructions…it’s all in the email”. Her response made me very aggravated because I wasn’t asking her to explain the instructions to me but simply let me know what room we were staying in because it was very confusing. By far the worse traveling experience I’ve ever encountered!! I wouldn’t recommend anyone staying here!
Monique
於 2022 年 7 月住了 1 晚
6/10 一般
真實旅客
家人同遊
2022 年 7 月 18 日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
I'd probably skip it...
Even though it states you won't be charged until you're stay, they will charge your card right away. I was charged for a canceled reservation even though according to the cancellation policy, I would receive a full refund. I feel I keep getting the runaround.
I did end up rebooking the canceled reservation so now I've been charged for multiple stays and still haven't received a refund.
The place itself is really cute and is near lots of great restaurants and shops but at this point I probably would not recommend it to friends and family.