We had a poor experience checking in and first room provided was not cleaned, the second room we got, the bed was not made well, fold out sofa bed was extremely dirty covered in stains we did not stay. The hotel did agree to a refund through Expedia so I appreciate that but not a three star hotel in my opinion
Ryan
於 2024 年 10 月住了 1 晚
10/10 優異
Alanna
2024年10月22日
讚好:整潔度、職員與服務和住宿狀況
Alanna
於 2024 年 10 月住了 2 晚
10/10 優異
Kevin (Avon)
2024年10月17日
讚好:整潔度、職員與服務和住宿狀況
Kevin
於 2024 年 10 月住了 1 晚
8/10 不錯
Allane
2024年10月15日
讚好:整潔度和住宿狀況
Allane
於 2024 年 8 月住了 2 晚
8/10 不錯
Zachery
2024年10月12日
Zachery
於 2024 年 9 月住了 1 晚
6/10 一般
Cheryl
家人同遊
2024年10月7日
讚好:職員與服務
不滿:整潔度和住宿狀況
The room was dusty and not very clean. I luckily brought Lysol wipes so we were able to clean the room. Bedding was ok but the pillows were awful. The front desk staff were very nice. Breakfast was ok but I only drink decaf coffee and that was not an option.
Cheryl
於 2024 年 10 月住了 2 晚
6/10 一般
Raymond
2024年9月30日
不滿:職員與服務
Raymond
於 2024 年 9 月住了 1 晚
2/10 很差
Lyndon R.
2024年9月27日
Lyndon R.
於 2024 年 9 月住了 1 晚
10/10 優異
Amanda
家人同遊, 多人同遊
2024年9月22日
讚好:整潔度、職員與服務和住宿狀況
We really enjoyed our stay!! The only thing I’d say is that the housekeeping forgot to empty the coffee pot from the guest before us but other then that the room was great!!!
Amanda
於 2024 年 9 月住了 1 晚
10/10 優異
Sonya
2024年9月18日
Sonya
於 2024 年 8 月住了 2 晚
4/10 欠佳
Joseph
家人同遊, 商務旅客
2024年9月8日
讚好:職員與服務
不滿:住宿狀況
The place was very run down.....lumpy tiny pillows, threadbare wash clothes, peeling office chair, no shower curtain (the staff did get me one when asked) stairwell was full of dirt, breakfast eggs had the consistency of mashed potatoes. Overpriced for the conditions of the hotel.
Joseph
於 2024 年 9 月住了 1 晚
8/10 不錯
Kirklin
家人同遊
2024年9月7日
讚好:整潔度、職員與服務和設施服務
Could have bigger tvs
Kirklin
於 2024 年 9 月住了 1 晚
8/10 不錯
elizabeth
2024年9月3日
讚好:整潔度、職員與服務和住宿狀況
elizabeth
於 2024 年 8 月住了 2 晚
10/10 優異
Candy
家人同遊, 多人同遊
2024年9月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The place is nice, quiet and most especially the price is affordable. The room is very clean and beautiful. Staff are very friendly and their service is great. The only comment I can say was I saw the staff (who prepared the food) when she’s transferring the bacon in the tray, she used her bare hand with no gloves on. She didn’t even used the tong instead… but we still enjoyed our stay.
Candy
於 2024 年 8 月住了 1 晚
8/10 不錯
Laurie
2024年9月2日
Laurie
於 2024 年 8 月住了 1 晚
10/10 優異
Adolf
2024年9月1日
讚好:住宿狀況
Everything
Adolf
於 2024 年 8 月住了 1 晚
2/10 很差
Melinda
家人同遊
2024年8月31日
不滿:整潔度和職員與服務
Check-in was awful. Check-in time was 3:00. We showed up at 4:30 and he room wasn’t ready. We were fifth in a list of people waiting to check-in. We waited two hours before we got our room. We had to wait in the lobby as the clerk at the front desk said if we left we would get bumped off the list. Lobby bathrooms were dirty with no soap or paper towel. Zero accountability or apologies from from staff. Manager had left and conveniently was back in until after check out time the next day. Was supposed to call me to discuss this mess up and I haven’t hear from her. Would not recommended.
Melinda
於 2024 年 8 月住了 1 晚
6/10 一般
Chris
多人同遊
2024年8月29日
不滿:職員與服務、設施服務和住宿狀況
Took 2 hours to check-in and we arrived at 6pm, we weren’t into our room until 8pm. HIRE MORE STAFF IF IT IS BUSY. Key Cards needed to be changed 3 times because they would stop working or wouldn’t work entirely.
Would not recommend staying here.
Chris
於 2024 年 8 月住了 2 晚
8/10 不錯
Robert
2024年8月26日
讚好:職員與服務
Location.
Robert
於 2024 年 8 月住了 2 晚
4/10 欠佳
Halle
2024年8月26日
讚好:職員與服務
不滿:整潔度和住宿狀況
Halle
於 2024 年 8 月住了 1 晚
10/10 優異
Dee Dee
家人同遊
2024年8月26日
讚好:整潔度、職員與服務和住宿狀況
Everyone was so helpful and friendly. We thoroughly enjoyed our four days there and will stay again our next trip to Grand Forks.
Dee Dee
於 2024 年 8 月住了 4 晚
2/10 很差
Tasia
2024年8月26日
不滿:整潔度、職員與服務和住宿狀況
We booked this hotel overnight to move our daughter into UND. One bed nearly flipped over due to broken legs. All pillowcases were on inside out when we arrived - we looked and cases were put on that way intentionally as the right sides were dirty (save on laundry expenses??). All towels were dirty. The window air conditioner blew a moldy musty smell.
After seeing the above - we did not spend the night and incurred additional expenses to find other lodging.
We contacted Expedia - to pursue a refund. Expedia said they were unable to contact the hotel manager.
DO NOT STAY AT THIS HOTEL !!! I AM VERY DISAPPOINTED THAT EXPEDIA DECIDED NOT TO CONTINUE TO ADVOCATE FOR A REFUND FOR US!!