This property is great, great staff, great train and very helpful to my wife who is disabled.
Abe
於 2025 年 7 月住了 4 晚
10/10
Everyone and I mean everyone was so kind and helpful and informative. Such a great time! Staff looks like they actually enjoy their job! Room was hecka clean too!
Lisa
於 2025 年 7 月住了 2 晚
10/10
It was in a great location. Walking distance from downtown
Jose
於 2025 年 7 月住了 1 晚
10/10
Nice location to railway and downtown.
Buffet on property was pricey I’d rather eat with a menu. We didn’t eat there because of the prices.
Barbara
於 2025 年 6 月住了 3 晚
10/10
Check in was easy , staff very friendly and the hotel was clean and well maintained.
Denise
於 2025 年 7 月住了 1 晚
10/10
Our room was large and quiet. The bed and pillows were very comfortable
Karen
於 2025 年 7 月住了 1 晚
8/10
A perfect place to stay if you are visiting Williams Arizona but especially if you are using the Grand Canyon Railway to visit the Grand Canyon as the station is literally within the hotel grounds. I didn’t make much use of the hotel’s facilities as it was just a base for touring but it has everything you could want - lots of parking space, indoor pool and spa tub, big restaurant and a pub. Room was very nicely furnished and had everything I needed except for a safe.
One poor aspect was the WiFi reception in the room. Almost non-existent. I did complain about it but nothing was done to fix it. Could hardly connect and if I did signal was so poor I had to disconnect and go back to phone connection.
Laurence
於 2025 年 7 月住了 3 晚
8/10
Loved everything about the property except the pool and spa. Spa was not hot and pool was dirty.
Kendra
於 2025 年 7 月住了 3 晚
8/10
Wonderful hotel in the heart of Williams! Perfect location and friendly, efficient front desk staff.
Jodi
於 2025 年 6 月住了 1 晚
10/10
Everyone was very friendly and helpful. Great location
Dale
於 2025 年 6 月住了 2 晚
10/10
Are stay was good very close to catch train to Grand Canyon thank u
Ernesto
於 2025 年 6 月住了 1 晚
10/10
Was a great place to stay while we explored Williams! What a fun town!
Tina
於 2025 年 6 月住了 1 晚
10/10
Recommend
Karla
於 2025 年 6 月住了 1 晚
10/10
This is a wonderful historic property with a great history. It is nostalgic and cozy. Do not expect ultra modern, but all the amenities for a lovely stay are available. The property is well kept and serene with indoor and outdoor spaces for dining. Every staff member was exceptionally friendly and helpful when needed. I wanted to extend my stay and the hotel staff made it happen when Expedia could not. The train to the Grand Canyon is accessible with just a short walk across the walkway. I have a service dog and he was treated like part of the family by the Spencer's Pub staff. Can't say enough about the quality service. I plan to return for more vacation time often.
Pam
於 2025 年 6 月住了 1 晚
10/10
Very nice clean rooms
Patrick and Regina
於 2025 年 6 月住了 3 晚
8/10
This place was nice and easy to get on the train to Grand Canyon. The front desk were very helpful and accomodating.
SJ
於 2025 年 6 月住了 2 晚
10/10
Paul
於 2025 年 6 月住了 1 晚
6/10
Close to train was a plus. Room small. TV & microwave didn’t work but after a trip to the front desk they said to turn the switch on by the front door. Come on. Hard wire it in.
Steve
於 2025 年 6 月住了 3 晚
4/10
No maid service poor quality interior rooms
Joseph
於 2025 年 6 月住了 2 晚
10/10
Scott
於 2025 年 6 月住了 1 晚
4/10
Food was terrible. Hot stuff cold... cold stuff warm. Straight out of the freezer to the plate... very bad for the $