The room cost $199.00 per night, for that we had a good size room below ground level with no view that we had to access through a fire door and down a dark stair well, there was no hot water so we could not shower for two days, no phone to contact reception or services, the room was noisy, a lot of banging and tapping on the walls and ceiling. Tea, coffee, sugar and milk were supplied however no cups! We went out all day and returned to find that the room had not been cleaned, the bed was unmade and towels unchanged. Even the clock was still on daylight saving time. We were unable to register any complaint as the reception was always unattended. DO NOT STAY HERE.