Lovely welcome and information given when we arrived’ location near good restaurants;
Tony
於 2024 年 4 月住了 3 晚
10/10 優異
Najla
2023年11月27日
讚好:職員與服務和設施服務
Excellent and very informative staff. Very polite and willing to help in any of our questions.
Najla
於 2023 年 11 月住了 2 晚
10/10 優異
vera lucia
2023年11月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente, ótima localização e conforto. Pessoal super atenciosa
vera lucia
於 2023 年 11 月住了 4 晚
10/10 優異
Marcelo
多人同遊
2023年11月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Genoa Trip
Very cozy hotel. Friendly, and family oriented at the same time. I will definitely come back.
Marcelo
於 2023 年 11 月住了 1 晚
8/10 不錯
H
2023年11月12日
讚好:整潔度、職員與服務和客房舒適度
H
於 2023 年 11 月住了 3 晚
6/10 一般
Lynne
2023年10月25日
讚好:客房舒適度
不滿:整潔度
Not so great hotel
We chose this hotel because it had a bath however this was too dirty to use. The room wasn't cleaned for the 3 days we were there so the bins weren't emptied and the towels not changed. Drinks were not replaced though we could get coffee downstairs and there was a water machine but no free bottles.
Breakfast was poor, no morning rolls or croissants left by 10am. No spoons to eat cereal or eggs one morning and no staff to ask. The price was very low so we didn't expect amazing things but at the very least the bins could have been emptied.
On a positive note the bed was comfortable.
Lynne
於 2023 年 10 月住了 3 晚
10/10 優異
Bernd
家人同遊
2023年10月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nettes Personal, gute Lage
Bernd
於 2023 年 10 月住了 1 晚
10/10 優異
B
家人同遊
2023年10月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent staff. Clean! Good spot for our quick stop in Genoa.
B
於 2023 年 10 月住了 1 晚
8/10 不錯
Najwa
2023年10月3日
讚好:整潔度、職員與服務和客房舒適度
The staff at this hotel make the hotel . They are helpful , courteous and nothing is too much trouble .
Klea is exceptional and has great potential .
This property was a mansion at some point and some of the original material used to build it still exist . Such as the marble staircase , the decorated high ceilings etc.
My room was on the second level , facing the garden and fairly quiet at night . It was very spacious and painted a pale blue .
The bathroom is spacious but does need attention and renovation .
The small dining area is a pleasant area to enjoy breakfast and it’s the most extensive continental breakfast I have ever experienced . More than 4 different coffee machines and gluten free bread .It is also open all day and in the evenings .
This could be a boutique hotel if it’s upgraded .
Najwa
於 2023 年 9 月住了 2 晚
8/10 不錯
Jan
2023年10月2日
讚好:整潔度、職員與服務和住宿狀況
Excellent location
Excellent location: nice villa in the center of Genoa. Very spacious rooms. Nice possibility to have breakfast in the garden, but the organising of the breakfast could be better: everyone is crowded when retrieving food from one corner of the room.
Jan
於 2023 年 9 月住了 4 晚
10/10 優異
john
伴侶同遊
2023年9月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It's an older but very charming place with a lot of character
john
於 2023 年 9 月住了 1 晚
4/10 欠佳
Nicolas
2023年7月31日
Nicolas
於 2023 年 7 月住了 1 晚
8/10 不錯
Laetitia
家人同遊
2023年7月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Laetitia
於 2023 年 7 月住了 1 晚
8/10 不錯
Roberto
2023年5月30日
Roberto
於 2023 年 5 月住了 1 晚
6/10 一般
Andrea
2023年5月17日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
ospitalità tipica ligure (da ligure non mi aspettavo nulla di diverso) e un parking da 10 euro dove occorre lasciare le chiavi per fare manovra in uno stretto caruggio, dove normalmente starebbero una o due macchine, ma vengono venduti 4 posti ammassati e incastrati.
la carta igienica nel corridoio delle camere all'aria aperta
un buco nella finestra per il tubo del climatizzatore, non presente o staccato
la luce (moderna a led) che va premuta due volte per l'accensione e due per lo spegnimento
porta della camera di carta velina (sentirete i vicini russare se va male)
ed il rubinetto dell'acqua fredda del bidet è bloccato.
per finire la soletta sembra un tappeto elastico.
basterebbe qualche lavoretto per migliorare di molto l'esperienza
-----
va bene per risparmiare
Andrea
8/10 不錯
Emilio
2023年5月12日
Emilio
於 2023 年 5 月住了 2 晚
10/10 優異
Antonio João
家人同遊
2023年5月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Antonio João
於 2023 年 4 月住了 2 晚
2/10 很差
Michal
2023年5月2日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Michal
於 2023 年 5 月住了 1 晚
8/10 不錯
Jürgen
2023年4月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Alles sehr sauber, Personal sehr freundlich und hilfreich , Inventar erneuerungsbedürftig. Leider kein Deutsch wie angeben.
Jürgen
於 2023 年 4 月住了 2 晚
10/10 優異
Anna
2023年3月22日
讚好:整潔度、職員與服務和住宿狀況
Anna
於 2023 年 3 月住了 1 晚
8/10 不錯
santino
2023年3月7日
santino
於 2023 年 3 月住了 1 晚
10/10 優異
giuseppa
家人同遊
2023年3月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
La biancheria da letto era di qualità eccellente.
Sul tavolo era posto uno scalda acqua, il vassoiò con bicchieri, tazze e filtri di te´e tisane (nel mini frigo c´erano 2 succhi di frutta, un prosecco e una bottiglia di birra).Vi era un divano e una poltrona e un comodo camerino dove poter appendere le giacche e riporvi le valige. Accoglienza calorosa e per la prima colazione c´era l´imbarazzo della scelta.
giuseppa
於 2023 年 3 月住了 1 晚
2/10 很差
Waqas
家人同遊
2023年2月24日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Not recommended for families especially with kids
Nothing Royal about it. Not recommended for families especially who have a problem with noise. The rooms are next to a busy road and so all night we had to bear with noisy traffic. Thats God we were there for a night. Beds were old and so squeaking was a norm getting on and off it. No room temperature adjustment so can get too cold. Not 24/7 reception so cant complain really to anyone. Not worth the money.
Waqas
於 2023 年 2 月住了 1 晚
6/10 一般
真實旅客
2022年12月10日
不滿:整潔度和客房舒適度
Delusa
Bagno con dei cappelli ancora nella vasca, colazione scarsissima e un parcheggio strettissimo, dove potevano parcheggiare solo 4 macchine e che costava 30€