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“I don’t even know where to begin to describe how amazing my experience at Sambora was. The service was unlike anything I’ve ever seen: so much care, attention to detail, and a truly personal touch. Every single staff member was kind, helpful, and always ready to assist with a smile. The room and facilities were perfect, and they handled every detail of our gorilla trek, making sure we felt completely prepared. When my partner got sick, they went above and beyond to take care of him, and I’ll……

“Very clean and nice hotel. Service was excellent. Food was good. I was only customer in hotel which was little bit odd.”

“This hotel is absolutely horrible! It is incredibly overpriced, at the same rate as a Luxury Hotel, but they have service comparable to a Motel in Rural Alabama. They don't have a restaurant, they have a cafeteria with a fixed menu. The portions are tiny (cheap) and I left each meal still feeling hungry. They do not have internet in the Rooms. They do not stock their minibar. Half of the electrical outlets in each room do not work. The entrance of each room is accessed through a back alley……

“房间很大，服务员都很热情，服务周到，但是热水不太好，我们三个人连续洗澡最后已经变成了凉水”