We stayed two nights and paid 3,000 USD. But it’s not ski-in ski-out. No restaurant, no onsen, no sauna, very tight parking lots. Not mineral water in the room (in fact nothing in the fridge and there is no bar) and when you call the reception they tell you to drink tap water. No room service… ski locker room is also very small and always crowded with other guests trying to get out at the same time. No staff there to help. We wouldn’t go back to this place.
Feifei
於 2025 年 1 月住了 2 晚
10/10 優異
Karen
伴侶同遊
2024年12月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a great stay at Fenix West. The staff are all friendly and helpful. The room was spacious w a fully equipped kitchen and beautiful Mountain View. We especially appreciate the shuttle services to and from town, which made our trip so much more enjoyable and easy to plan. There is no Onsen in the hotel but there is one conveniently in the hotel across the street, which kind of solve the issue. I would definitely come back and recommend this hotel
Karen
於 2024 年 12 月住了 4 晚
10/10 優異
HNIN YADANAR
伴侶同遊
2024年11月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel room is clean and pleasant. Dining options are limited, but the room has kitchen amenities for you to cook your own meals (supermarkets and shops within 15-20 minutes walking distance). Polite and friendly staffs that can converse well in English.
HNIN YADANAR
於 2024 年 10 月住了 2 晚
6/10 一般
Chor Chun
家人同遊
2024年10月18日
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Nil
Chor Chun
於 2024 年 10 月住了 2 晚
10/10 優異
Su Lin Anna P
伴侶同遊
2024年9月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Liked that it was spacious and new. We felt very comfortable in the suite. Staff spoke excellent English. But the carpark had very limited lots and the assigned carpark which is a walk away with no shelter, is not convenient if it is raining.