We were there at a time when construction was taking place, so the road into Lovers key was in need of great repair. Our toilet in our unit overflowed and there wasn't a phone in our unit to call maintenance, so I went to the front desk for help. No one was working at the office but, a maintenance man was in the inner office and he came up to help us out. The elevator wasn't fully operational all the time. The restaurant next door, Flippers was very convenient. I'm sure in a few more years when Fort Meyers isn't under going so much rebuilding that roads and bridges are open, things will be better overall. The heated pool was nice as was the gym. It wasn't the most convenient to go to the front desk each morning to get clean towels. Again hopefully in a few more years when more construction is completed in Fort Meyers, there will be more employees to handle housekeeping duties, a shuttle to and from the airport as well as taking guests to shops the beaches and excursions would be a plus.