芬蘭娛樂場酒店

"Very convenient location, staffs are friendly and helpful."

"We stayed at the Kelo of West Village and it is very clean and cozy where you have your own sauna, bathroom, kitchen and of course the signature igloo. Staff are very helpful and we’ve also met the owner who’s very friendly and welcoming. We’ve stayed 5 nights and 3 nights with eye-visible northern lights. Oh and I have to mention, dinner is surprisingly delicious!!!"

"Wonderful and fantasy holiday village, the apartment is incredibly amazing, full of X’mas atmosphere even though X’mas still not yet to come, definitely an excellent choice to stay, staff is very friendly and nice, many souvenir shops and restaurants, and the most important thing is, Santa Claus Office and Post Office are nearby, and don’t forget the Arctic Circle Park, Arctic Snowmobile Park, Husky Park and more By the way, the buffet breakfast is also outstanding"

"good"

"Very very good"

"Perfect stay in Helsinki."

"Room was modernly designed, but the room and toilet is tiny, no laundry service. The front desk lady said i can find a laundry place from a shopping mall 3 km, not sure if she’s joking or not. You have to pay €20 extra for the wellness area, food there was overpriced, sauna and pool are overcrowded"

"The room is a little bit cold for me. The staff then arrange a heater for me. The staffs are very nice and I really appreciated."

"- staff was unhelpful, we travelled internationally into Helsinki with 4 large luggages. When we asked whether they have luggage service we were told they are “very busy” at the moment and so cannot help with our luggages. I have never in my life been told by a hotel (let alone a Hilton hotel) that they cannot assist with luggages. - they charge you for every single thing. If you want room service, it’s an extra 15 euros service fee just for them bringing up the food. This is obviously in addition to already paying for room service priced food. I have never seen an extra charge for room service just for bringing up the food - is the whole point of room service not having the food brought up to you. We were told that we may be able to pick up the food ourselves in the reception to waive that fee, but they were not sure and told us to check with the restaurants ourselves. If the fee was 5 euros I can live with it but 15 is extortionate, when the simplest pasta with tomato sauce on their room service menu costs 26 euros and a pan fried breadcrumb sole (basically fancy way to say fish and chips???) costs 35 euros. - The water in the room is not complimentary unless you are a diamond gold or silver member, which is fine - but they cost 6 euros a bottle, which is not. -Not sure what service this hotel is providing other than stuffing you in a room with a bed, but whatever little “service” they have (I can’t point to any really) is abysmal."