Not a lot of positive here. From when I arrived, staff quite rude, inflexible and condescending when an issue was reported.
My first room, did not have good air conditioning nor free to air even though it was advertised. The air conditioning was sorted to a flexible arrangement but I was told there was no free to air tv, despite a sign stating all the channels were available.
The next room did in fact have free to air channels which demonstrated the staffs knowledge and willingness to assist while I was in the first unit. This unit, however, was not clean. The shower floor was disgusting and full of limescale as it had not been cleaned properly over weeks and probably months.
Overall staff did not bother with anyone staying at this hotel. It is also a long walk to town and there is no shuttle bus operating like there is for the beachside resort. I had breakfast at the restaurant which I was told was exceptional but expensive. I was considerable underwhelmed after ordering scrambled eggs on toast. There was barely enough eggs scrambled to cover 3/4 of one of the pieces of toast given and 1 small butter provided for both. Not even close to being value for money.
Would I stay here again when I return next year, absolutely not. Potshot had everything this resort had with exception to a washing machine/dryer for better value, location, amenities and definitely customer service. There is also another beachside hotel that was incredible. Lesson learnt.